service desk manager Jobs

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Service Desk ManagerJob Title - Service Desk Manager

Maximus, Inc.Company Name - Maximus, Inc.

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Bay St. Louis, Mississippi, USA

Full-time

Description & Requirements Maximus is a leading provider of technology, consulting, and program services to government agencies. We deliver leading-edge digital solutions through our Technology Consulting Services (TCS) division using Advanced Analytics (AI, ML, RPA), Comprehensive Cybersecurity Solutions, DevSecOps, Human Centered Design, and advanced cloud platforms. The Service Desk Manager possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans an

Service Desk Manager (ConnectWise/ITIL)Job Title - Service Desk Manager (ConnectWise/ITIL)

OSTechnicalCompany Name - OSTechnical

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Tustin, California, USA

Full-time

Service Desk Manager (ConnectWise / ITIL) Job Summary: We are seeking a highly organized and experienced Service Desk Manager to lead our small IT support team, manage day-to-day operations using ConnectWise, and ensure IT service delivery adheres to ITIL best practices. Manage the daily operations of the IT Service Desk, including staff supervision, ticket management, and performance reporting.Oversee the use and configuration of ConnectWise PSA to streamline support workflows, automate process

Service Desk ManagerJob Title - Service Desk Manager

LMI Government Consulting (Logistics Management InCompany Name - LMI Government Consulting (Logistics Management In

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Tysons, Virginia, USA

Contract

Overview The Service Desk Manager is responsible for leading and managing a technical support team that delivers exceptional IT support to users across the organization. This position requires a combination of strong technical expertise, leadership skills, and customer service orientation to ensure timely resolution of IT issues and maintain high service quality. The role involves overseeing daily operations, mentoring staff, implementing processes, and driving continual service improvement ini

Senior Service Desk Manager @ Mentor, OH (Onsite) F2F Final interviewJob Title - Senior Service Desk Manager @ Mentor, OH (Onsite) F2F Final interview

First World Data TechCompany Name - First World Data Tech

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Mentor, Ohio, USA

Full-time

Job Title: Senior Service Desk Manager Location: Mentor, OH (Onsite) Employment Type: Full-time/Contract Job Summary: We are seeking a highly skilled and experienced Senior Service Desk Manager to lead and manage our global service desk operations. The ideal candidate will have strong people management skills, with experience overseeing offshore service desk teams, ensuring seamless IT support for end users, and driving operational excellence. This role requires a dynamic leader who can foster t

Service Desk ManagerJob Title - Service Desk Manager

HCLTechCompany Name - HCLTech

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Frisco, Texas, USA

Full-time

Job DescriptionWe are looking for a on-site Desktop Operations Manager that will oversee the local desktop operations function and co-manage relationship with our client Primary responsibilities are : Desk side Support Management Manage Team that provide Incident Management, Request Services to our client SLA Management including Incident and Requests Oversee Local desktop operations (Productivity, queue management, escalations, aged tickets, shift coverage, incident/request validation, general

IT Service Desk Quality Assurance ManagerJob Title - IT Service Desk Quality Assurance Manager

NuAxis LLCCompany Name - NuAxis LLC

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Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each tea

Service Desk Manager - (TS clearance, SCI eligibility) - OnsiteJob Title - Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Akima, LLCCompany Name - Akima, LLC

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Alexandria, Virginia, USA

Full-time

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks

MANAGER, SERVICE DESKJob Title - MANAGER, SERVICE DESK

University of WashingtonCompany Name - University of Washington

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Seattle, Washington, USA

Full-time

UW MEDICINE IT SERVICES has an outstanding job opportunity for a Manager, Service Desk. WORK SCHEDULE 100% FTE - 40 hours per week Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW)

Intermediate (5-7+yrs) Workplace Service Desk AnalystJob Title - Intermediate (5-7+yrs) Workplace Service Desk Analyst

Peoplelink LLC dba TeamSoftCompany Name - Peoplelink LLC dba TeamSoft

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Cincinnati, Ohio, USA

Contract

Intermediate (5-7+yrs) Workplace Service Desk Analyst Location: Cincinnati, OH Duration: CONTRACT TO HIRE. Contract for at least 3 months possibly more prior to becoming an FTE. Onsite 5 days a week until they truly get up to speed. After they can potentially work remote for one day a week taking turns with team. REQUIRED SKILLS 5-7+yrs of the following: Cisco Call ManagerWorking with multiple telecom/IT vendorsProvision and manage cloud-based calling and tracing out analog linesPunch down use

Service Desk AnalystJob Title - Service Desk Analyst

Cortavo, Inc.Company Name - Cortavo, Inc.

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Atlanta, Georgia, USA

Full-time

Job DescriptionJob Overview: We are seeking a highly capable Service Desk Analyst who will be responsible for inbound calls and tickets from Cortavo s managed services customers. This position will require the ideal candidate to identify and resolve questions relating to issues with opening applications, printers, connectivity to different systems, new user onboarding, existing user offboarding, and many other tasks. The Service Desk Analyst will spend the majority of their day performing remote

Manager, IT Operations and Service DeliveryJob Title - Manager, IT Operations and Service Delivery

Vaco by HighspringCompany Name - Vaco by Highspring

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Sarasota, Florida, USA

Full-time

Salary: $120,000 + 5% bonus Location: 3 days in Sarasota, FL office, 2 days remote Snapshot/Environment: Team Size: 3 Service Desk Analysts, 1 Service Desk Lead, 1 IAM Analyst # of Users: 900 in over 50 locations # of tickets/month: 1,200 MUST HAVES: ITIL Certification (at least Foundation level) Previous experience as a Service Desk/ITSM Manager Job Summary: Hiring a hands-on Sr. Manager of IT Support & Endpoint Operations. This role will deliver end-user technology services across Microsoft

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)Job Title - Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech IncCompany Name - Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

IT Support Regional ManagerJob Title - IT Support Regional Manager

EDI Specialists, Inc.Company Name - EDI Specialists, Inc.

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Olyphant, Pennsylvania, USA

Full-time

Overview: The Regional IT Support Lead is responsible for overseeing the IT support operations across multiple locations within the US region for all the group companies (GGH - Tand CP). This role ensures that all IT systems and infrastructure function optimally, providing good quality support to users while aligning with central IT standards, vision and objectives. The ideal candidate will be a proactive leader with strong technical expertise with focus on end user technologies, excellent comm

ServiceDesk ManagerJob Title - ServiceDesk Manager

Techim INCCompany Name - Techim INC

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Mentor, Ohio, USA

Full-time, Third Party

Hi, Greetings of the day!! Job Title: Senior Service Desk Manager Location: Mentor, OH (Onsite) Look for Lead / manager resources here Skills must have - strong people management, service now & offshore team handing experience Qualifications: Bachelor s degree in IT, Business, or related field; or equivalent work experience.8+ years of experience in IT service management, with at least 3+ years in a leadership or management role.Proven experience managing offshore teams, with a strong understand

IT Support EngineerJob Title - IT Support Engineer

SUPERMICRO COMPUTER INCCompany Name - SUPERMICRO COMPUTER INC

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San Jose, California, USA

Full-time

Job Req ID: 26780 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, pass

IT - Sr. Site Support SpecialistJob Title - IT - Sr. Site Support Specialist

Advanced Energy Industries Inc.Company Name - Advanced Energy Industries Inc.

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Wilmington, Massachusetts, USA

Full-time

About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide. POSITIO

SCITLS Knowledge EngineerJob Title - SCITLS Knowledge Engineer

General DynamicsCompany Name - General Dynamics

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Offutt Air Force Base, Nebraska, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Documentation Job Qualifications: Skills: Knowledge Management, Knowledge Management Tools, Technical Documents Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: General Dynamics Information Technology seeks a highly skilled Service Desk Knowledg

Applications & Development Support ManagerJob Title - Applications & Development Support Manager

Judge Group, Inc.Company Name - Judge Group, Inc.

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Haslet, Texas, USA

Full-time

Location: Haslet, TX Salary: $120,000.00 USD Annually - $130,000.00 USD Annually Description: Our client is currently seeking a Applications & Development Support Manager *This is a fully onsite and direct hire (W2) opportunity!* This job will have the following responsibilities: Provide leadership in the design, planning, operation, architecture, and maintenance of all programs and applications.Responsible for the delivery of development projects, maintenance, minor enhancements, and pro

IT Site Support Specialist IIJob Title - IT Site Support Specialist II

Advanced Energy Industries Inc.Company Name - Advanced Energy Industries Inc.

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Milpitas, California, USA

Full-time

ABOUT ADVANCED ENERGY Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades

Desktop Support (Contractor)Job Title - Desktop Support (Contractor)

Ledgent TechnologyCompany Name - Ledgent Technology

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Pasadena, California, USA

Contract

IT Desktop Support Specialist Employment Type: Contract (4 months to start, possibility of extension) Workplace Type: Onsite Location: Pasadena, CA Industry: Architecture & Construction Compensation: $25 - $29 per hour SUMMARY: Under the general direction of the Service Desk Manager, this role performs analytical, technical and the first level of support to end users. The IT Desktop Support Analyst will play a key role in part of large-scale Desktop/PC imaging, configuration, and deployment