service desk specialist Jobs in 20598

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Service Desk Tier I

INSPYR Solutions

Bowie, Maryland, USA

Contract

Title: Service Desk Technician Location: Hybrid based out of Washington DC Duration: 3 month contract to hire Compensation: $20-25/hr Work Requirements: s Job Description: Our client seeks a Help Desk Support I to support a federal government client at one of their Washington, DC Metropolitan area locations. Responsibilities Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. Assist all users with any logged IT-related i

Customer Support - Service Desk Intern

SAIC

Quantico, Virginia, USA

Full-time

Job ID: 2406675 Location: QUANTICO, VA, US Date Posted: 2024-05-13 Category: Student Subcategory: Intern Technical Schedule: Part-Time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defen

Associate OneSource Service Support Specialist

Pyramid Consulting, Inc.

Gaithersburg, Maryland, USA

Contract

Immediate need for a talented Associate OneSource Service Support Specialist. This is a 06+ Months Contract opportunity with long-term potential and is located in Gaithersburg, MD (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-23365 Pay Range: $20 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities:

Linux Service Desk Administrator

BAE Systems

Annapolis Junction, Maryland, USA

Full-time

Job Description Your new career is waiting here! BAE Systems, a global defense, aerospace and security company employing more than 88,200 people worldwide, with wide-ranging products and services covering air, land and naval forces, as well as advanced electronics, security, information technology, and support services. BAE Systems, Inc. is a top-ten prime contractor to the U.S. Department of Defense, well positioned to support customers in what is the world's largest defense market is HIRING N

Help Desk Support Service Specialist - Senior

NuAxis LLC

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Patient Service Specialist

TEKsystems c/o Allegis Group

Springfield, Virginia, USA

Full-time

Job Description: - Sitting at the front desk when the patient walks in, checking them in and out. Patient registration, scheduling follow up appointments, check in, check out. - General customer service to all patients for whatever they may need. - Answering all phone calls as they come in, helping patients with whatever they may need. - Documenting Doctor's notes on the patient files in the EMR system they use. - Multi Tasking with a doctor needing thing from them, the patients being in front o

Patient Service Specialist

TEKsystems c/o Allegis Group

Burke, Virginia, USA

Full-time

Job Description: - Sitting at the front desk when the patient walks in, checking them in and out. Patient registration, scheduling follow up appointments, check in, check out. - General customer service to all patients for whatever they may need. - Answering all phone calls as they come in, helping patients with whatever they may need. - Documenting Doctor's notes on the patient files in the EMR system they use. - Multi Tasking with a doctor needing thing from them, the patients being in front o

Patient Service Specialist

TEKsystems c/o Allegis Group

Fairfax, Virginia, USA

Full-time

Job Description: - Sitting at the front desk when the patient walks in, checking them in and out. Patient registration, scheduling follow up appointments, check in, check out. - General customer service to all patients for whatever they may need. - Answering all phone calls as they come in, helping patients with whatever they may need. - Documenting Doctor's notes on the patient files in the EMR system they use. - Multi Tasking with a doctor needing thing from them, the patients being in front o

Field Service Engineer Technical Specialist

Peraton

Chantilly, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Field Service Engineer Technical Specialist

Peraton

Chantilly, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

IT Service Desk Professional

Tranzeal, Inc.

Remote

Contract

Job Title: IT Service Desk Professional ILocation: Malvern, PA / Remote SkillsSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to client's values of Service Exc

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst II

Dolphin Solutions Inc

Remote

Contract, Third Party

Description POSITION TITLE: Service Desk Analyst II OFFICE LOCATION: Remote CORE TIME ZONE: EST REMOTE WORK COMMENTS: 8:00 pm 3:00 am EST, M-F TIMELINE: The first batch of resumes will be sent to the hiring manager at 3:00 on Thursday, May 16. POSITION SUMMARY: The Service Desk Analyst II provides frontline support and incident diagnosis for Republic Services applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting in

Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)

Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio

Service Desk Analyst II

Kforce Technology Staffing

Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Service Desk Analyst

Innosoul inc

Remote

Contract, Third Party

Job ID: NC-735849 Remote Service Desk Analyst with helpdesk, software/hardware issue resolution, ServiceNow, Active Directory, CITRIX, PM, and Security experience Location: Raleigh, NC (NCDOT) Duration: 12+ Months ** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candi

Service Desk Manager

Top Prospect Group

Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca

Service Desk Agent

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Agent in Los Angeles, CA. Duties: * The Service Desk Agent is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required * Provide Tier 2 level support, including level 1 escalations for workstations, servers, virtualization, printers, networks, and vendor specific hardware and software * Responsible for supporting the end user community at the clinic locations

Service Desk Analyst

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Los Angeles, CA. Overview: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best practices regarding IT standards, guidel

Service Desk Technician - Bilingual Dutch/English

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of