service Jobs in Chevy Chase, MD

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Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

•

Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski
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Posted 2 days ago | Updated 1 day ago

TOC Service Desk Analyst

Apex Systems

•

Arlington, Virginia, USA

Full-time

Job#: 2028446 Job Description: Job Title: Service Desk Analyst Contract Type/Length: 6-Month Contract to Hire Pay Rate Range: $26.45/HR-$31.25/HR and$55,000-$65,000 Required Clearance: Processed for a DHS EOD Public Trust Required Location/Hours of Operation: Hybrid, three days onsite in Arlington, Virginia. Multiple shifts include: Monday-Friday 6:00am-3:00pm, Monday-Friday 7:00am-4:00pm, Monday-Friday 8:00am-5:00pm, Monday-Friday 10:00am-7:00pm and Monday-Friday 1:00pm-10:00pm. Job Summary:
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Posted 1 day ago | Updated 1 hour ago

TOC Service Desk Agent

Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2028401 Job Description: Service Desk Agent- Arlington, VA The Technology Operations Center (TOC) Service Desk service desk agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the Department of Homeland Security (DHS) with significant opportunities for growth and advancement. This
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Posted 2 days ago | Updated 1 hour ago

AV Service Technician

TEKsystems c/o Allegis Group

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Washington, District of Columbia, USA

Full-time

Description: Looking for an experienced 5+ year installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX systems. They must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers. Ability to troubleshoot and resolve complex technical issues related the following types of equipment and/
Posted 2 days ago | Updated 9 hours ago

AV Service Technician

TEKsystems c/o Allegis Group

•

Washington, District of Columbia, USA

Full-time

Description: Looking for an experienced 5+ year installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX systems. They must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers. Ability to troubleshoot and resolve complex technical issues related the following types of equipment and/
Posted 2 days ago | Updated 9 hours ago

Enterprise Service Desk Manager

General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful can
Posted 7 days ago | Updated moments ago

IT Service Delivery Lead

SAIC

•

McLean, Virginia, USA

Full-time

Job ID: 2406016 Location: MCLEAN, VA, US Date Posted: 2024-04-30 Category: Information Technology Subcategory: IT Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the
Posted 9 days ago | Updated 11 hours ago

Deputy Service Desk Manager - Active DOD Secret

Prism, Inc.

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Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the service desk's day-to-day operations, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for customer ser
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Posted 10 days ago | Updated 2 days ago

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,

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Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation
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Posted 15 days ago

Service Delivery Lead

Peraton

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McLean, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 16 days ago

TMPC Field Service Engineer

Peraton

•

Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 16 days ago

Service Level Agreement (SLA) Manager

Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 16 days ago

Service Desk Team Lead

Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 16 days ago

Service Desk Agent

Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 16 days ago

Service Desk Trainer

Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 16 days ago

Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

Peraton

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Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 16 days ago | Updated 16 days ago

Cyber Incident Response Analyst - Service Desk / Active Top Secret

Peraton

•

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 16 days ago | Updated 16 days ago

Mid-level Cyber Incident Management/Service Desk Analyst

Peraton

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Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 16 days ago

Service Desk, Desk Side Support Agent

Navigant Consulting

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McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues
Posted 18 days ago | Updated 9 hours ago

Service Desk Manager

Randstad Digital

•

Alexandria, Virginia, USA

Contract

job summary: The IT Service Manager oversees service and business level agreements, manages the Help Desk's service operation management system, and supervises the IT Help Desk. The incumbent in this job class is responsible for achieving the City's IT customer service levels as defined by ITS service operation standards and the Help Desk's Key Performance Indicators (KPI's) and for providing overall leadership and oversight to the IT Help Desk staff. Contacts are with departmental coworkers an
Posted 8 days ago | Updated 10 hours ago