Job Title: Business Analyst/ Business Process Consultant with ServiceNowLocation: Harrisburg, PA - (Mostly Remote, 1 week per month travel required to Harrisburg, PA).Duration: Long TermMust be 8-10 years Experience. Remote. Candidates Must work EST time. Candidates from PA, NJ, NY, DE, and OH will be given preference. Role: Business Analyst/ Business Process ConsultantWe are seeking a skilled and results-driven ServiceNow Business Process Consultant to join our team. In this role, you will act
The Consultant is required to have the following professional and technical qualifications. Only the applicants who hold these qualifications will be shortlisted and contacted. Job Responsibilities: ? Manages the redesign and adoption of the IT Service Management Framework to align with the target operating model and IT strategy. ? Continuously refines the service management model, including RACI and responsibilities. ? Addresses the challenges of best practices in theory vs. comparison to rea