Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely and efficient manner Monitor and response quickly and efficiently to customer issues via phone, email, and computer chat Provide customer assistanceand communicate any pending or unresolved issues to direct report each day Document all customer interactions in the ticketing system Run diagnostics to resolve customer reported issues Escalate issues to the next Tier based on level of difficulty Install, make changes, an
The Opportunity World Class Information Saas Platform undergoing Next Gen Refresh They are looking for a senior level .net engineer to both oversee Strategic Build and Platform Integration development Environment Global Ecommerce ApplicationsLife Sciences Medtech Global LeaderFull .Net Stack-OODCloud modernization-Greenfieldasp.net core/reactsoamicroservicesThe Role Our team member will be responsible for application architecture and design, project development.Role is a combination of thought l
Job description The DB2/IMS Systems Programmer is a senior-level systems programmer who provides software and operational support for all production and test/development DB2 and IMS mainframe database environments. This will involve installation, maintenance, configuration, and tuning of all DBMS and database-related software products. He/She works in a DB2 data-sharing environment supporting several production and test/development subsystems and tools. The DB2/IMS Systems Programmer must posse
