job summary: The contact center implementation engineer will coordinate with business leaders to identify their required workflows. You will be responsible for designing, implementing and supporting those workflows in a Cisco Enterprise Contact Center. Develops systems specifications, technical implementation plans, and coordinate complex installation projects with clients and vendors without supervision. Provides support and continued development of a call center infrastructure supporting cu
Job Summary: The Enterprise Engineering & Architecture Manager is responsible for leading major, transformational initiatives for the Technology organization and will oversee the enterprise architecture and infrastructure teams to plan, design, implement, document, manage, and monitor the various systems and services provided by Technology in support of the mission. As a key member of the IT management team, this position will play a pivotal role in driving innovation, enhancing operational eff
Role: Solutions Architect Location: Des Moines, IA Work Arrangement: REMOTE Note: 10+ years of experience required. Local profiles only. ID and local address proof is required. Description: The Solutions Architect will step into an effort that is already in progress and will be responsible for the application architecture, design, and documentation of the new custom-built software solution, including internal/external components and interfaces for systems integration and data sharing. This
