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Technical Support / Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are enco

Technical Support Analyst

Trimble Mobile Solutions

Remote or Westminster, Colorado, USA

Full-time

Title: Technical Support Analyst Location: Remote, US Business Segment: Trimble Transportation & Logistics What You Will Do The Technical Support Analyst is responsible for in-depth troubleshooting and research with Trimble Transportation products and TMS solutions for our customers while supporting internal teams. This includes providing an outstanding customer experience via phone, email, chat, and web-based applications by handling customer issues related to supporting, upgrading, and usag

Multi-Vendor Siemens X-ray Technical Support Engineer

GE Healthcare

Remote

Full-time

Job Description Summary The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Service Engineers (FSE's), Client Service Technicians (CST's), and Customers experiencing system performance issues. This position is the technical resource for all service-related escalations regarding the Siemens X-ray/Vascular product family should include expertise on the foll

Part-time Research Lab Support - Engineering Science and Mechanics

Penn State

Remote or State College, Pennsylvania, USA

Part-time

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current em

Quanum Enterprise Application Support Engineer (Hybrid Opportunity)

Quest Diagnostics Inc.

Remote or Deerfield, Ohio, USA

Full-time

Overview This position is primarily responsible for working with customers to provide support for the company's patient document management system, Quanum ECS (ChartMaxx), including embedded third-party software and hardware. Quanum ECS (ChartMaxx) is a mission critical, client/server application involving Windows and web user interfaces, document management, workflow, Oracle, Linux servers, and hierarchical storage management. Responsibilities Providing timely and accurate remote support for

Senior Network Support Engineer - Federal

Cisco Systems, Inc.

Remote or Austin, Texas, USA

Full-time

Who We Are Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and

Network Engineer III - Remote Site Support (Hybrid)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This position is aligned to our Remote Site Support networking group. This position provides complex technical support for the Bank's data or voice network infrastructure. R esponsible for installing, maintaining, and supporting network infrastructure, and will provide Tier 3 support for issues related to networking. Resolves escalated technical issues reporte

Engineer Application Support

Copeland

Remote

Full-time

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology th

Platform Support Engineer, Sr / Remote / EDE - IBM Cloud Pak for Data

Lockheed Martin Corporation

Remote or Jersey City, New Jersey, USA

Full-time

Job Description The EDE (IBM Cloud Pak for Data) Platform Support Engineer will be part of a team that empowers Lockheed Martin to leverage data and AI to drive business insights, improve decision-making, and accelerate our digital transformation journey. This role is a blend of Systems Support Engineering and Data Engineering, providing front-line troubleshooting, triage, and issue / ticket resolution for internal clients. The position will support a 24-X 7 weekly on-call rotation schedule and

Associate Technical Support Engineer, Commercial Charging

Tesla Motors

Remote or Austin, Texas, USA

Full-time

The Technical Support Tier 2 team utilizes critical thinking and acquired product knowledge to provide a world class level of support for Tesla Commercial Charging products. The position is available in the following locations: Bay Area, CA, Austin, TX, Henderson, NV and Buffalo, NY. Responsibilities Remotely troubleshoot complex hardware and operational issues with power conversion systems, computers, cabinets and moreManage group and personal queues of service tickets pending actionCollaborat

SAP NS2 Technical Quality Manager / Support Architect (MaxSecure)-Remote

SAP Americas, Inc.

Remote or Newtown Square, Pennsylvania, USA

Full-time

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your i

Network Support Engineer - Federal

Cisco Systems, Inc.

Remote or Austin, Texas, USA

Full-time

Who We Are Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and

Controls Engineer, Field Support

Rockwell Automation

Remote or San Jose, California, USA

Full-time

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world

Technical Support Engineer - Americas, Reuters

Thomson Reuters U.S. Inc.

Remote or New York, New York, USA

Full-time

In this role, you will serve as a trusted advisor to customers, guiding them through pre-sales technical consultations to implementation while offering expert support for complex technical issues. The position enables seamless onboarding, solution design, technical sales support, and post-sales issue resolution for Reuters' global clientele, encompassing video, streaming, broadcast, and content delivery solutions. This role requires a comprehensive understanding of media workflows, content distr

EPIC Ops Support Engineer

VDart, Inc.

CA

Contract

Role: EPIC Ops Support Engineer Location: Halifax, NS (Remote) Type: Contract Responsibilities: Carry out day-to-day EPIC operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services. Manage Member Eligibility Loads into Epic. Maintenance of Claims and Provider data loads. Analyze and resolve provider onboarding issues Work on EPIC interfaces and data exchange issues which includes both API and SFTP data exchange Maintain and load de-i

EPIC Ops Support Engineer

VDart, Inc.

Remote or Louisville, Kentucky, USA

Third Party, Contract

Role: EPIC Ops Support Engineer Location: Louisville, KY (Permanent remote work accepted from anywhere in US; however we'd prefer EST and CST based resources) Duration: 07+ months Responsibilities: ClientCarry out day-to-day EPIC operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services. ClientManage Member Eligibility Loads intClientEpic. Maintenance of Claims and Provider data loads. ClientAnalyze and resolve provider onboarding i

EPIC Ops Support Engineer - Remote, US-Hire Type: Longterm Contract

Technogen, Inc.

Remote or US

Third Party, Contract

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Hello, I am Kishore Mandaloju from TechnoGen Inc., we are collabora

Field Support Technician/Hybrid Remote

Motion Recruitment Partners, LLC

Remote or King of Prussia, Pennsylvania, USA

Full-time

We are seeking a reliable and skilled Field Support Technician to join our clients team. This position will involve providing on-site technical support, troubleshooting, and maintenance services to ensure the smooth operation of hardware and software systems. As a Field Support Technician, you will be responsible for resolving technical issues, providing customer service, and assisting with installations, upgrades, and repairs. Key Responsibilities: Provide on-site technical support and trouble

Application and Development Support, Sr Analyst

CVS Health

Remote or Woonsocket, Rhode Island, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Support Analyst - Salesforce

Techno-Comp, Inc.

Remote

Contract

Job Title: Support Analyst - Salesforce Location: 100% Remote Duration: Long Term Contract Required Skills: Experience with SFDCExperience with managing lead campaigns\Adaptable in quickly learning new software programs and toolsStrong familiarity with Google Workspace including Gmail, Slides, Docs, Forms and moreManagement of the Mobility Co-Sell and OEM partner referral program leadsDaily review of new leadsMeets weekly with partner to discuss data matching at the individual lead levelDashboar