Title- Executive support (desktop/laptop) Location- Austin, TX (USA) (Day1 Onsite). Type- FTE Mandatory Skills/JD: Install hardware and peripheral components like disk drives, printers, keyboards, and monitors. Load software packages such as operating systems and office applications. Customize and adapt current programs to satisfy Applied users needs. Coordinate with network services and information systems groups. Update on status to manager and users through voice mail, email and in-person co
Requirements Understanding of user study concepts and awareness of consumer electronics developmentInstallation of SW, FW and potentially unique settings via scripts across multiple product linesAble to unbox, update and repack units prior to transporting to DHxExperience in a variety of data capture techniques and testingAble to maintain and update organized lists of participants across multiple toolsFollow up with participants to capture units and document their experienceSkills Background in
We are working with a government agency in Austin Texas to find a Support Engineer for their team. The Support Engineer's responsibilities will include Desktop support, configuring operating systems and software Upgrades, using remote desktop connections to troubleshoot problems, all this while delivering outstanding customer service. To be the right fit for this role a degree in a relevant field, like Computer Science, IT, or Software Engineering would be awesome. That said, our client values
Description: This person should have around 3-5 years of previous experience in a Systems/Cloud Support role as well as some network support experience. Ideally this candidate will have spent a bit more time on the systems side of things rather than network. They should also have some familiarity with AWS and Azure cloud support. Their servers are primarily hosted in AWS and they use Azure AD. They should also have experience with basic route switch skills. Day to Day work may include: - Overs
ROLE Apple Pay Support LOCATION Austin, TX RATE We can pay on C2C or 1099 MAIN SKILLS Experience with support of Digital Wallets, support issue triaging, auditing, and ongoing production support for our Apple Pay acceptance partners. Job Description: The Apple Pay Support Team leads operational onboarding and ongoing support of Wallet partners and maintains the day-to-day performance of the Apple Pay platform. Our team is responsible for the operational readiness, partner expansion and ongoing s
Role: OIM Support Analyst Location: Austin, TX AND Phoenix, AZ Duration: Full Time Interview- Video Job Description: We are looking for an OIM Support engineer, who would be helping our production support team with Client interaction, Providing Technical Solutions, Task management, Technical support to team, implement Upgrade /enhancements, perform root cause analysis and implement operational/technical improvements. Excellent attention to detail and work load management, responsive to emails
job summary: Work with a team of Desktop Support technicians in one of the largest service centers at client with over 6,000 users. System administration of Windows 10, Windows 11 and Mac OS X desktops and laptops. Provide hands on installation, troubleshooting and technology support for desktops, laptops, monitors and personal printers. Also required to provide phone support and remote assistance as needed. Deploy and reclaim computer equipment which includes maintaining asset management databa
NOC Analyst / Slack ChatOps Support (2nd shift) - You will provide Slack ChatOps support for technical processes and operations. Our User community will range from our Customer Service Reps to high-level technology engineers. - The successful candidate will provide Slack/ChatOps live support to Users across an organization of 10,000+ employees. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) - Professional experience of 2-5+ years in IT Network / Data Center Operations
Technical Support II This role includes, but is not limited to, coordinating installation meetings, configuring and troubleshooting our synchronization client, provisioning new sites, and terminating access to cancelled sites. This individual must be able to work in a collaborative environment, often working closely within Operations, as with Sales, Development, and IT. The ideal candidate will have excellent written and verbal communication skills, an inquisitive nature, a customer-first attit
We are looking for an OIM Support engineer, who would be helping our production support team with Client interaction, Providing Technical Solutions, Task management, Technical support to team, implement Upgrade /enhancements, perform root cause analysis and implement operational/technical improvements. Excellent attention to detail and work load management, responsive to emails, pings. Attends daily meetings with the customer and has current knowledge of status of open items. Able to identify ro
Job Purpose: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Suppo
Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing
Summary The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.AppleCare Enterprise Services (ACES) is currently seeking candidates for a Customer Support Engineering (CSE) Manager .T
Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing
Summary The people here at Apple don't just create products - we build the kind of wonder that's revolutionized entire industries. It's the diversity of our people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!The Production Support Manager will lead a team of self-starters, and will establish key operational metrics and supervise
Title:Technical Product Support Engineer Location: Austin, TX (Hybrid) Work Requirements: , Holders or Authorized to Work in the U.S.Qualified candidates should send their resume (Word Format) along with salary requirements to Erica Shackleton at .The Product Support Engineer assists every area of the the company's platform with our expert level product knowledge and technical ability. Responsible for troubleshooting the most complex and technical issues encountered on the platform.Responsibili
Job#: 2025223 Job Description: *Must be willing to work On-site in Austin, TX* Hardware and Software repairExperience supporting Windows and Mac OSPatching and System updatesDevice support including phonesPatchingAD account ManagementAV support EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual or
Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing
Linux IT Support engineer role Fulltime role Taylor TX / Austin, TX require limited travel to other sites. Required Skills: Familiar and experience with Linux OS a must. Familiar and experience with Virtualizations. a must. Familiar with Network switches and Firewall Strong advantage. Familiar with central storage system Strong advantage. Familiar with databases ability to read and writes SQL queries Strong advantage. Familiar with Orchestration. Dockers and Kubernetes Strong advantage. Roles &
