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Help Desk Analyst

Robert Half

•

Richmond, Virginia, USA

Contract

Description Primary Responsibilities Manage incoming support calls in accordance with established service levels and best practices.Utilize and contribute to the internal knowledge base (SharePoint) for consistent issue resolution.Regularly update training materials and documentation to reflect new knowledge and procedures.Review and implement new processes; ensure Service Desk staff are trained accordingly.Strive to meet key performance metrics:First Call Resolution: 80% or higherAverage Wait T
Easy Apply
Posted 4 days ago | Updated 6 hours ago

Lead AV Technician

TEKsystems c/o Allegis Group

•

Columbus, Ohio, USA

Full-time

Description is a technology firm established in Columbus, Ohio, in 1993. They deliver the technology infrastructure and IT systems that make buildings smarter! They work with business owners, architects, and construction teams to create future-proof solutions that help people communicate better. They're seeking a skilled Lead AV Technician to join their team of expert designers, engineers, and technicians. The ideal candidate will have knowledge and skill with the setup, installation, and operat
Posted 13 days ago | Updated 5 hours ago

Systems Development Engineer, Code Services ADC

Amazon Development Center U.S., Inc.

•

Arlington, Virginia, USA

Full-time

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations? AWS Systems Development Engineers are passionate about both development and operations with a strong desire to learn and be curious about Amazon's services and process. This is a true DevOps role; you will be bo
Posted 21 days ago | Updated 7 hours ago

Systems Development Engineer, Code Services ADC

Amazon Development Center U.S., Inc.

•

Arlington, Virginia, USA

Full-time

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?AWS Systems Development Engineers are passionate about both development and operations with a strong desire to learn and be curious about Amazon's services and process. This is a true DevOps role; you will be both
Posted 20 days ago | Updated 6 hours ago

Sr. Technical Program Manager, AWS Managed Operations Engineering and Data Science (MOEDS)

Amazon.com Services LLC

•

Seattle, Washington, USA

Full-time

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS Services, we need exceptionally talented, bright, and driven people. If you have strong program management, IT infrastructure and/or programming experience, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we'd like to speak wit
Posted 6 days ago | Updated 6 hours ago

Sr. Technical Program Manager, AWS Managed Operations Engineering and Data Science (MOEDS)

Amazon.com Services LLC

•

Seattle, Washington, USA

Full-time

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS Services, we need exceptionally talented, bright, and driven people. If you have strong program management, IT infrastructure and/or programming experience, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we'd like to speak wit
Posted 6 days ago | Updated 7 hours ago

ADC Engineer, ADC2S

Amazon Development Center U.S., Inc.

•

Seattle, Washington, USA

Full-time

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations? Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the ar
Posted 55 days ago | Updated 7 hours ago

Requirement for AV Engineer

Kairos

•

Stamford, Connecticut, USA

Full-time, Part-time, Contract, Third Party

Hi, Please let me know if you're comfortable with the position detailed below. This position is an urgent hire. Location: Stamford, CT Need local or near by state Duration : Long term Estimated travel is 4 -6 times per quarter to Odyssey locations as required. Odyssey will reimburse travel. About 20 locations in US from West Coast to East coast. Mostly major cities or suburbs of them Job Summary: We are seeking a skilled and experienced UCC (Unified Communications and Collaboration) Admin spe
Easy Apply
Posted 42 days ago | Updated 1 hour ago

ADC Engineer, ADC2S

Amazon Development Center U.S., Inc.

•

Seattle, Washington, USA

Full-time

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art
Posted 55 days ago | Updated 6 hours ago

Applied Scientist, Console Science

Amazon Development Center U.S., Inc.

•

Santa Clara, California, USA

Full-time

AWS AI is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon's customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML).As part of our AI team in Amazon AWS, you will work alongside internationally r
Posted 6 days ago | Updated 6 hours ago

Applied Scientist, Console Science

Amazon Development Center U.S., Inc.

•

Santa Clara, California, USA

Full-time

AWS AI is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon's customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our AI team in Amazon AWS, you will work alongside internationally
Posted 6 days ago | Updated 7 hours ago

Sr. Software Engineer, EC2 Instance Networking

Amazon Data Services, Inc.

•

Seattle, Washington, USA

Full-time

Do you want to shape the future of virtualized (SDN) networking in one of the world's biggest public clouds?The Amazon Elastic Compute Cloud (EC2) VPC Dataplane team owns the packet pipeline that runs right beneath all our customer's EC2 VPC instances, adding features like firewalls (security groups), routing, billing and monitoring as we touch every single packet on every single host across our worldwide fleet in more than 30 regions. Our vision is to combine the performance of bare metal netwo
Posted 20 days ago | Updated 6 hours ago

Lead AV Technician

TEKsystems c/o Allegis Group

•

Newark, Ohio, USA

Full-time

Description is a technology integration firm established in Columbus, Ohio, in 1993. They deliver the technology infrastructure and IT systems that make buildings smarter! They work with business owners, architects, and construction teams to create future-proof solutions that help people communicate better. They're seeking a skilled Lead AV Technician to join their team of expert designers, engineers, and technicians. The ideal candidate will have knowledge and skill with the setup, installatio
Posted 13 days ago | Updated 5 hours ago

Sr. Software Engineer, EC2 Instance Networking

Amazon Data Services, Inc.

•

Seattle, Washington, USA

Full-time

Do you want to shape the future of virtualized (SDN) networking in one of the world's biggest public clouds? The Amazon Elastic Compute Cloud (EC2) VPC Dataplane team owns the packet pipeline that runs right beneath all our customer's EC2 VPC instances, adding features like firewalls (security groups), routing, billing and monitoring as we touch every single packet on every single host across our worldwide fleet in more than 30 regions. Our vision is to combine the performance of bare metal net
Posted 21 days ago | Updated 7 hours ago

Senior Software Engineer - Amazon MSK, Managed Streaming Kafka (MSK)

Amazon Development Center U.S., Inc.

•

Seattle, Washington, USA

Full-time

Come build the future of data streaming with the Amazon Managed Streaming for Kafka (MSK) team! We are seeking builders for our Amazon MSK service, a fully managed service that makes it easy for customers to build and run applications that use Apache Kafka to process streaming data. We are looking for engineers who are enthusiastic about data streaming, and are as passionate about contributing to open source as they are about solving real customers' business needs, at AWS scale. As a member of
Posted 35 days ago | Updated 7 hours ago

Systems Development Engineer - Identity, Cryptography and Identity Management

Amazon Development Center U.S., Inc.

•

Seattle, Washington, USA

Full-time

We are currently looking for a Systems Development Engineer to join our systems organization. You love to work with internal and external customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don't toss problems over the wall. You are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong owners
Posted 35 days ago | Updated 7 hours ago

Systems Development Engineer - Identity, Cryptography and Identity Management

Amazon Development Center U.S., Inc.

•

Seattle, Washington, USA

Full-time

We are currently looking for a Systems Development Engineer to join our systems organization. You love to work with internal and external customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don't toss problems over the wall. You are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong owners
Posted 34 days ago | Updated 6 hours ago

Webex CCE Tier 2 Engineer

Cisco Systems, Inc.

•

North Carolina, USA

Full-time

Applications are accepted until further notice. What You'll Do The Operations team for Webex Contact Center Dedicated Instance and Webex Calling Dedicated Instance is responsible for several critical tasks, including continuously monitoring systems for issues and alerting customers when incidents occur, prioritizing and addressing incidents based on severity, performing root cause analysis to prevent future occurrences, conducting post-incident reviews to evaluate responses and identify areas f
Posted 19 days ago | Updated 8 hours ago

ADC Engineer II, Region Services - Aperture Team (ADC WorkSpaces)

Amazon Web Services, Inc.

•

Herndon, Virginia, USA

Full-time

Do you have a passion for innovation and building technologies that make large-scale clouds more reliable, efficient, and scalable? Would you like to work within the most advanced and scaled clouds that support the most critical workloads for the US Intelligence and Defense communities? Do you want to build automation that will influence the national security and defense mission agency partners of AWS? Amazon Web Services (AWS) is seeking an ADC Engineer to take the lead of solving some of the t
Posted 55 days ago | Updated 7 hours ago

ADC Engineer II, Region Services - Aperture Team (ADC WorkSpaces)

Amazon Web Services, Inc.

•

Herndon, Virginia, USA

Full-time

Do you have a passion for innovation and building technologies that make large-scale clouds more reliable, efficient, and scalable? Would you like to work within the most advanced and scaled clouds that support the most critical workloads for the US Intelligence and Defense communities? Do you want to build automation that will influence the national security and defense mission agency partners of AWS? Amazon Web Services (AWS) is seeking an ADC Engineer to take the lead of solving some of the t
Posted 55 days ago | Updated 6 hours ago