Position: Messaging Engineer Location: Chicago, IL (Remote) Hiring: Fulltime with Hexaware Technologies JD: ESSENTIAL FUNCTIONS: Monitor user support requests escalations to the team by email, phone or our IT Service Management system. Triage, investigate and address issues identified.Provide timely feedback to the end user on the status of their issue or request.Seek, and deliver on, opportunities to drive change and innovation, evolving the infrastructure and end user experience towards best
. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated companies in the world, usually F1000. You will be responsible for customer satisfaction, deployment, adoption, and support of Microsoft Teams initiatives. CE s work with and assist customers in building, deploying, operating, and optimizing complex enterprise environments. You will be a trusted advisor
