Demand: Genesys Lead demand Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote 5 Days onsite / Remote JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability
Title: Manager, Corporate Workforce Management (UKG Dimensions) Location: Remote USA Position: Full-Time Direct Hire Join a Top Ranked Healthcare Institution! TalentFish is casting a line for a Manager, Corporate Workforce Management (WFM) to join our premier healthcare client! This is a full-time remote opportunity for a seasoned leader with deep expertise in UKG Dimensions (Timekeeping & Scheduling). Overview The ideal candidate will have 20+ years of professional experience, including re