Summary: We're looking for a Lead Technical Writer who thrives at the intersection of technology and strategy. This is not a "just write manuals" role-this is about owning the documentation program end-to-end for complex, enterprise-grade solutions in Networking, Data Center Operations, and Digital Workplace technologies (Collaboration, AV, Contact Center). Candidates must be local to Los Angeles, CA. What you'll do: Own the Documentation Program: Plan, draft, and refine HLD/LLD narratives, SOPs