Position SummaryWe are seeking a Tier 1 Technical Support Representative to join our growing customer support and network operations team. In this role, you will be the first point of contact for customers requiring technical assistance, Wi-Fi troubleshooting, service activation, and billing support. You will diagnose and resolve basic connectivity, networking, and software issues, providing a high level of customer satisfaction and escalating complex issues to Tier 2 support when necessary. Key