Join Our Team in Parsippany, New JerseyWe are seeking a skilled professional to join our dynamic team. This role involves working with Salesforce Service Cloud architecture, ensuring alignment with business goals and enterprise standards. Day-to-Day Duties: Define end-to-end Salesforce Service Cloud architecture. Design scalable solutions across Case Management, Omni-Channel, Knowledge Base, Live Agent, CTI, and Email-to-Case. Lead the design of data models, security models, and sharing architec