BMC Service Desk Jobs in Atlanta, GA

Refine Results
1 - 20 of 41 Jobs

Service Desk Agent

Hexaware Technologies, Inc

Atlanta, Georgia, USA

Full-time

Position: Service Desk Agent Location: Atlanta, GA (Remote) Hiring: Contract Shifts Timing: Morning: 7am to 4, 8 am to 5 Afternoon: 1pm to 11pm, JD: Responsibilities Provide a consolidated point of contact for providing Tier 1 technical support to the end usersProvide 1st level technical support for all IT related issuesRespond to trouble tickets via phone and email in a timely mannerDetermine the scope of the trouble ticket and the responsible departmentResearch and resolve technical trouble

Help Desk Analyst/Service Desk Analyst/Senior Support Analyst - REMOTE

SecureKloud Technologies Inc.

Remote

Contract

Job title: Help Desk/Desktop Support Job Location: REMOTE Long term contract Job Responsibilities Under general supervision, a Senior Technical Support Specialist provides first-tier support to end users with hardware, custom and third-party software applications, networks, telephony systems, AS/400, and application security issues. Documents initial analysis and data gathering of issues. Documents resolution to reported problems. Acts as first point of contact for end users at Help Desk and es

Service Desk Senior Analysts - 100% Remote - 6+ Months Contract (Likely to Extend for More 3 Months)

Dexperts Inc

Remote

Contract

Job Details: Job Title: Service Desk Senior Analysts Location: 100% Remote Duration: 6+ Months Contract (Likely to Extend for More 3 Months) Description: Purpose of these two Sub-Contractors for the first 6 months:Most experienced helpdesk/ServiceDesk peopleMake sure all technology below works correctlyCall routing works correctlyFully Document Service Desk Service so we have a reusable service going forward to sellBuild the Service Desk ServiceFamiliarity with the below technologiesServices are

Clinical Service Desk Representative (Radiology)

IDC Technologies

Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting client. Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : Clinical Service Desk Representative (Radiology) Location : 100% Remote Duration : Contract position Note - Healthcare, Radiology, Service desk experience. They have experience in taking calls from Doctors/Radiologists. Job Description: Serv

Service Desk Agent

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client in Los Angeles, CA that is seeking a Service Desk Agent. Responsibilities: * Responsible for supporting the end user community at hospitals and clinic locations * Provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other computer related technology * End user support * Quickly analyze & diagnose application/system issue

Service Desk Analyst I

HAYS

Remote

Contract

Service Desk Analyst I - Contract - Remote - $20.00 - $22.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Serv

Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)

Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio

Assistant Director, Enterprise Service Desk - Remote

DriveTime

Remote or Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th

Service Desk Analyst II

Kforce Technology Staffing

Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

ASG Service Desk Analyst

SHI International Corporation

Remote

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl

Service Desk Technician - Bilingual Dutch/English

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of

Service Desk Engineer

Nexus Tek

Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Service

CSI Engineer - Mainframe

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

CSI Engineer - CI

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Senior Manager Hardware Engineering (Orchestration and Fabric Management)

Triune Infomatics Inc

Remote

Full-time

Role: Senior Manager Hardware Engineering (Orchestration and Fabric Management) Remote Full-Time Direct Hire Responsibilities: Lead and mentor a team of software engineers in developing, testing, and deploying BMC, IPMI, Open BMC, firmware technologies, and hardware fleet management solutions Own and drive hardware management orchestration strategy and architecture directions Drive the development of hardware orchestration tools, including Redfish API, to streamline and optimize hardware resourc

Java Architect

Millennium Global Technologies

Remote

Contract, Third Party

DESCRIPTION OF PROJECT AND TASKS: Statement of Work: Business Master File Modernization (BMF Mod) is one of multiple programs created to modernize the Internal Revenue Services (IRS) the legacy Tax processing systems and is critical to the IRS IT Application Development (AD) and IRS IT Enterprise Service (ES) organizations goal to support the objectives of the IRS IT Modernization Business Plan. BMF Mod s initiative will modernize IRS systems and processes, improve taxpayer experience, increas

Application Architect - Mainframe

Zolon Tech Solutions Inc

Remote

Contract, Third Party

Application Architects (Mainframe Modernization) Duration: Long Term Location: Remote Job Description: Task Description: Provide support and assistance to design, development, integrate, test, and deploy a modernized BMF platform and also support day-to-day Operations & Maintenance (O&M) work based on IRS priorities. Provide for project management, O&M, development, modernization, enhancements, software development, legislative changes, and developmental O&M upgrades. Required skills/Level of Ex