BMC Service Desk Jobs in Philadephia, PA

1 - 20 of 46 Jobs

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

•

Philadelphia, Pennsylvania, USA

Full-time

Description: This Healthcare company has recently merged with a few companies. This has caused there to be an influx of calls for the current Service Desk Analysts . An additional spot has been approved to help handle the call volume. What our team will be handling: - Level 1 service desk calls (password resets, light troubleshooting with Win 10 and Office 365) - Setting up mobile phones, dual factor authentication - Assisting with logging into EPIC and MyChart - Will be using ServiceNow to t

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

•

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

IT Service Desk ManagerJob Title - IT Service Desk Manager

VanguardCompany Name - Vanguard

•

Wayne, Pennsylvania, USA

Full-time

We are seeking an experienced IT Desktop Support Manager to lead our team of desktop support professionals in delivering top-notch technical support to our employees. As an IT Desktop Support Manager at Vanguard, you will be responsible for overseeing the day-to-day operations of our desktop support team, ensuring timely and effective resolution of technical issues, and driving continuous improvement in our processes and services. **This On-Site Role (in-office Mon-Fri) is based in Wayne, PA**

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

•

Wilmington, Delaware, USA

Contract

Service Desk IIJob Title - Service Desk II

Zachary Piper Solutions, LLCCompany Name - Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Service Desk Analyst on-site in the University City area of Philadelphia . Responsibilities for the Service Desk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide basic Network Support (Routers/Switches) Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for the Service Desk Anal

Help Desk Analyst/Service Desk Analyst/Senior Support Analyst - REMOTEJob Title - Help Desk Analyst/Service Desk Analyst/Senior Support Analyst - REMOTE

SecureKloud Technologies Inc.Company Name - SecureKloud Technologies Inc.

•

Remote

Contract

Job title: Help Desk/Desktop Support Job Location: REMOTE Long term contract Job Responsibilities Under general supervision, a Senior Technical Support Specialist provides first-tier support to end users with hardware, custom and third-party software applications, networks, telephony systems, AS/400, and application security issues. Documents initial analysis and data gathering of issues. Documents resolution to reported problems. Acts as first point of contact for end users at Help Desk and es

Service Desk Senior Analysts - 100% Remote - 6+ Months Contract (Likely to Extend for More 3 Months)Job Title - Service Desk Senior Analysts - 100% Remote - 6+ Months Contract (Likely to Extend for More 3 Months)

Dexperts IncCompany Name - Dexperts Inc

•

Remote

Contract

Job Details: Job Title: Service Desk Senior Analysts Location: 100% Remote Duration: 6+ Months Contract (Likely to Extend for More 3 Months) Description: Purpose of these two Sub-Contractors for the first 6 months:Most experienced helpdesk/ServiceDesk peopleMake sure all technology below works correctlyCall routing works correctlyFully Document Service Desk Service so we have a reusable service going forward to sellBuild the Service Desk ServiceFamiliarity with the below technologiesServices are

Clinical Service Desk Representative (Radiology)Job Title - Clinical Service Desk Representative (Radiology)

IDC TechnologiesCompany Name - IDC Technologies

•

Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting client. Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : Clinical Service Desk Representative (Radiology) Location : 100% Remote Duration : Contract position Note - Healthcare, Radiology, Service desk experience. They have experience in taking calls from Doctors/Radiologists. Job Description: Serv

Service Desk AgentJob Title - Service Desk Agent

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

•

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client in Los Angeles, CA that is seeking a Service Desk Agent. Responsibilities: * Responsible for supporting the end user community at hospitals and clinic locations * Provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other computer related technology * End user support * Quickly analyze & diagnose application/system issue

Service Desk Analyst IJob Title - Service Desk Analyst I

HAYSCompany Name - HAYS

•

Remote

Contract

Service Desk Analyst I - Contract - Remote - $20.00 - $22.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Serv

Service Desk Support, Tier 2 (Remote)Job Title - Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)Company Name - Irvine Technology Corporation (ITC)

•

Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio

Assistant Director, Enterprise Service Desk - RemoteJob Title - Assistant Director, Enterprise Service Desk - Remote

DriveTimeCompany Name - DriveTime

•

Remote or Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th

Service Desk Analyst IIJob Title - Service Desk Analyst II

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

•

Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Service Desk Technician - Bilingual Spanish/English (TIER 1)Job Title - Service Desk Technician - Bilingual Spanish/English (TIER 1)

LogicalisCompany Name - Logicalis

•

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

ASG Service Desk AnalystJob Title - ASG Service Desk Analyst

SHI International CorporationCompany Name - SHI International Corporation

•

Remote

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl

Service Desk Technician - Bilingual Dutch/EnglishJob Title - Service Desk Technician - Bilingual Dutch/English

LogicalisCompany Name - Logicalis

•

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of

Service Desk EngineerJob Title - Service Desk Engineer

Nexus TekCompany Name - Nexus Tek

•

Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Service

CSI Engineer - MainframeJob Title - CSI Engineer - Mainframe

CDWCompany Name - CDW

•

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

CSI Engineer - CIJob Title - CSI Engineer - CI

CDWCompany Name - CDW

•

Remote

Full-time