Help Desk Manager Jobs in New York, NY

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Helpdesk Manager

Data Processing Resources

•

Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu
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Posted 60+ days ago | Updated 4 days ago

Help Desk Support Specialist

Fynbosys Inc

•

New York, New York, USA

Contract

Help Desk Support Specialist Looking at 4-6 years of experience. Must have: - Financial Experience with some trading knowledge Basic networking (understand the purpose of the network hardware)Windows AD environment (AD, DNS, DHCP, Group Policies, joining machines to a domain)Windows Desktop support (Win 10 and 11 anything else is not relevant)Windows Package Mgmt. Understand how the software works and can be deployed (MSI s, etc..) and Windows UpdatesUnderstanding of Windows Licensing (or mainl
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Posted 18 days ago

Helpdesk Specialist (Level I & II)

Ameri100

•

New York, New York, USA

Contract

Kindly review the below job description. If you are available, kindly send your resume to Position: Help Desk Specialist (Level 1 & Level 2) Location: New York, NY Hybrid 3 days/week onsite Duration: 6 Months Work Schedule: Candidate must be willing to work during weekdays & weekends Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagno
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Posted 10 days ago | Updated 9 days ago

Associate Analyst- IT Helpdesk Agent (Entry Level)

Nagarro Inc

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New York, New York, USA

Contract

Associate Analyst- IT Helpdesk AgentNew York City, NEW YORK, New York, United StatesFull-timeService Region: Uompany DescriptionWe are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19,500+ experts across 35 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are lookin
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Posted 25 days ago

Contract Help Desk Support in NYC

NuWare Tech Corp

•

New York, New York, USA

Third Party, Contract

The person will be joining a team of 7. IT is a client facing role so going to be desk side helping all levels of staff communicating will be very important.They run Microsoft stack/slack/mobile devices/ zoom and knowing service now is definitely a plus. Plus each group Fixed income/ Equites etc run different apps so they will learn on the go as well. The role is 5 days a week in NYC There will be 850 -1000 end users the team supports. Responsibilities Consistently mindful of security, proces
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Posted 30 days ago | Updated 14 hours ago

It Support/Helpdesk Support/ Support Engineer- New York - Direct Client

SANS

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New York, New York, USA

Contract

This position is focused on providing white-glove support to end users for Client audio/video collaboration environment. This includes support for online meeting platforms such as Webex, Zoom, MS Teams, working within Service Now and Condeco for meeting management, setup and maintenance of audio/visual equipment in Client offices and conference rooms, and helping to run data-to-day operations of the New York broadcast studio. Additional support in the form of smart hands will be required on Cl
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Posted 3 days ago

Field Technician

ThreePDS Inc.

•

Jersey City, New Jersey, USA

Contract

Field Technician Opportunity - Jersey City, NJ MUST HAVE: Desktop/Laptop RepairLaptop/ Desktop server experience Preferred Experience: Customer Facing ServiceWindows 10/11 skillsMAC skills Job Details: Location: Jersey City NJ 07311Is this contract to hire/possible extension? YesShift start time and end time? 8-5 M-F + afterhours stand-byOnsite or Remote: OnsiteDriving or Non-Driving? Non-Driving Day to Day Work: As a Field Engineer 3, you will perform activities associated with installing, d
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Posted 18 days ago

Desktop Support

Mindsource Inc

•

Ridgefield Park, New Jersey, USA

Contract

Job Title: Tech Support/Desktop Support Location: Ridgefield Park, NJ 07660 Duration: 12 months Primary Responsibilities: Serve as an escalation point of contact for internal applications, hardware, mobile, and remote technology.Follow up on any outstanding issues with customers regarding the status and closure of incidents/requests.Provide VIP Support for Executives.Troubleshoot and resolve all hardware, software, and network problems.Escalate issues to third-level support teams.Document proc
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Posted 31 days ago | Updated 5 hours ago

Desktop Support::Third Shift:: 12AM to 8 AM EST

InfoPeople Corp

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New York, New York, USA

Contract

This position is for Third Shift:: 12AM to 8 AM EST Proficient with computer hardware, Symbol handheld devices, printers, digital senders and peripherals. Proficient with Microsoft Windows XP/7/8/10 Mobile desktop operating systems, Microsoft Office 2016, Microsoft Suite, Exchange/Outlook 2016, email, and Client Jet Admin. Proficient with Apple Operating Systems. Experience with Service Now Experience with Oracle client based applications. Experience with Microsoft Windows Active Directory. Ex
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Posted 3 days ago | Updated 16 hours ago

AWS Cloud Engineer ( W2only)

Tektree Systems Inc.

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New York, New York, USA

Contract, Third Party

position : AWS Cloud Engineer W2 only Design and Implement AWS architectures and environments Assist in building and maintaining cloud-native applications Leverage automation tools such as Terraform for operational efficiency Evaluate and propose AWS and Google Cloud Platform cost optimization Create and maintain cloud architecture diagrams Daily administration of AWS and Google Cloud Platform environments Maintain best practices and support procedures Extend and enhance IBC on-prem policy and s
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Posted 2 days ago

IT Operations Architect Desktop

Amida Care

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New York, New York, USA

Full-time

Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement, and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This true integrative care model addresses psychosocial, housing, behavioral and medical services directly evolving around the needs of each membe
Posted 28 days ago

IT Analyst

Arnold & Porter Kaye Scholer LLP

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New York, New York, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Analyst in the New York office. The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets an
Posted 60+ days ago | Updated 15 hours ago

Jr. Level 1 Help Desk role

Nutech Information Systems

•

Edison, New Jersey, USA

Contract

We would like to see some L1/L2 Helpdesk techs to support . JD: In this Level 1 Help Desk role, Technicians will be assisting internal clients with technical issues they are experiencing during the merging of two banks. This can include Account Unlocks, Password Resets, as well as issues with Printing, Hardware, Connectivity, Remote Access, Software, etc. This will be a 100% phone based support role. We are looking for locally based Techs as they will be fully onsite in Woodbridge, NJ during tra
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Posted 25 days ago | Updated 23 days ago

Field Technician - Tarrytown, NY

ThreePDS Inc.

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Tarrytown, New York, USA

Contract

HOT OPPORTUNITY - Field Technician 3 - Tarrytown, NY Pay: Based on Experience Job Details: Title: Field Engineer/Technician 3Location: Tarrytown, NYPosition Type: ContractShift: 10am to 7pm / 40 hours per weekDriving or Non-Driving? Non-Driving Role Description: As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, at cus
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Posted 17 days ago

IT Support Technician

First Tek, Inc.

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New York, New York, USA

Full-time

My name is Gaurav and I'm a Technical Recruiter at First Tek. We are currently sourcing for candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well. Job Title: IT Support Technician Location: 888 Broadway, 7th Floor New York, NY 10003(onsite)Monday-Thursday Client: Major Entertainment Company Duration: 6 months contract Rate: $50/hour on W2 Overview: Client has an opportunity available for an IT Operations Specialist to
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Posted 2 days ago | Updated 2 days ago

Desktop Support Engineer

The Atlantic Group

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New York, New York, USA

Contract

Our client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment. Responsibilities: Perform Level 1 and 2 support and handle incoming help requests from end usersPerform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuri
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Posted 35 days ago | Updated 25 days ago

AWD Lead Developer

InfiCare Technologies

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Jersey City, New Jersey, USA

Third Party

Role: AWD Lead Developer Location: Jersey City NJ Onsite Contract Who are we looking for? Candidate should have overall experience of above X years. In-depth experience with AWD Business Process Management tool in a Lead developer role. Technical Skills: ? Work with the business resources to develop requirements, create test plans, perform unit testing and UAT when necessary, support business UAT and deploy / implement AWD upgrade projects. ? AWD and CHORUS Knowledge required - Configures a
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Posted 30 days ago | Updated 1 hour ago

Senior Technical Help Desk - Trading Floor Tech

Randstad Digital

•

Greenwich, Connecticut, USA

Contract

job summary: Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment. As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and pro
Posted 39 days ago | Updated 5 hours ago

Level 1 IT Service Desk

Vertex Solutions Inc.

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Pearl River, New York, USA

Contract

Level 1 Service Desk - Contract to HireL1 Service Desk Technician wanted for a contract to hire position located onsite in Pearl River NY with our global IT client. Be a part of a great growing team. 2 interviews. Minimum of 2 years' experience required. Hours: either 9-5 EST or 8-4 EST will support EST hours The Service Desk Technician will assist end-users through phone and ticketing requests. This position also involves resolving issues with domain credentials, hardware, operating system, and
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Posted 16 days ago

Long Island Garden City Only / Help Desk Support

Motion Recruitment Partners, LLC

•

New York, New York, USA

Full-time

A life insurance company that's been going since 1972 is looking for a Help Desk Support Specialist to join their team! You'd be supporting a team of about 150 people, and would be working on a hybrid schedule, 2-3 days a week in either their Garden City or Lake Success offices. This person will be supporting assistance requests, diagnosing and resolving hardware/software issues, and staying updated on system information and changes. Thanks so much for applying! This is not an entry level role b
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Posted 45 days ago | Updated 16 hours ago