Help Desk Technician Jobs in Washington

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Helpdesk technician

TriosysIT Inc.

Washington, District of Columbia, USA

Third Party, Contract

Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to security and integrity of Districtowned Resources . Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and endpoint management tools iv. L

Help Desk Technician- SWINGS - TS/SCI w/ POLY

General Dynamics Information Technology

Annapolis Junction, Maryland, USA

Full-time

Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician IV you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN IV WILL MAKE AN IMPA

Intermediate Help Desk Technician/System Admin

FedTec LLC

Fort Belvoir, Virginia, USA

Full-time

FedTec Overview: FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfill their missions successfully with our capabilities in Digital Transformation, and Cyber Security. Our strategy is rooted in in-depth advising and

Help Desk Technician

Apex Systems

Fairfax, Virginia, USA

Full-time

Job#: 2027081 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Help Desk Technician Location: Remote -This requirement entails shift work options. Core business hours is defined as 0800 - 1700 during weekdays (in accordance with global customer time zones). Contact with customers may pe

Help Desk Technician I - Day Shift - (6:30am - 5pm); Fri - Mon - SECRET CLEARANCE REQUIRED

Red River Technology LLC

Chantilly, Virginia, USA

Full-time

Are you in search of boundless career prospects? Do you possess a growth-oriented mindset and thrive on taking initiative? If so, then Red River is the ideal destination for you! At Red River, we live by the mantra "Rock the Red." It serves as our guiding principle, urging us to surpass ordinary expectations, exert extra effort, exhibit our utmost capabilities, be present, and most importantly, enjoy the journey. We have seven core values that we live by. Collaboration - We value collaborat

Mid-level Help Desk Support Technician

Chenega MIOS

Washington, District of Columbia, USA

Full-time

Req ID: 30785 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak

Help Desk Technician

Infinity Technologies

Remote

Full-time

Position: Help Desk Support Technician (Level I) Details: Full Time, Mon-Fri 8A to 5P EST Annual Salary: $42,500 Additional Benefits: Health/dental/vision, educational reimbursements, training opportunities, 401k retirement Job Location: 100% Remote Work From Home Please send resume PDF format to JOB DESCRIPTION SUMMARY We have an immediate need for a Help Desk Technician (Level I). The Help Desk Technician will be part of a team responsible for providing first line support our client base of

Helpdesk Technician II

Stefanini

Remote or Detroit, Michigan, USA

Full-time, Contract

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

Helpdesk Technician I

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli

Desktop Technician - iPhone Refresh

Dexian DISYS

Chantilly, Virginia, USA

Full-time

Dexian currently has a Desktop Technician position available with our premier aerospace customer. The Desktop Technician will support a full-time, temporary project at the client site to distribute new iPhones to client employees as replacements for older phones. This is a great opportunity for someone with strong iPhone and customer service experience to supplement their retail and/or part-time employment while gaining experience in a government contracting environment. The Desktop Technician

Helpdesk Specialist, TS/SCI with CI Polygraph Security Clearance Required - M

Next Step Systems

Springfield, Virginia, USA

Full-time

Helpdesk Specialist, TS/SCI with CI Polygraph Security Clearance Required, Springfield, VA The qualified Helpdesk Specialist must have an active TS/SCI security clearance and be able to obtain a CI Polygraph security clearance. This position is 100% Onsite. The Helpdesk Specialist provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. Helpdesk Specialist Responsibilities: - Assist in providing te

Tier 2-3 Help Desk Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi

Network/Systems Support Specialist, MSP - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Network/Systems Support Specialist, MSP, Centreville, VA Initial training period for this Network/Systems Support Specialist position would be onsite, then hybrid onsite/remote. Company provides highly competitive benefits package. We are looking for candidates with experience working for MSPs (Managed Services Providers) and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise (or other ticketing systems), and Windows. We are looking for candidates with 4-5 years of experi

Systems Technician II

Apex Systems

Chantilly, Virginia, USA

Full-time

Job#: 2027320 Job Description: Below is the full job description, if interested in applying for this position please email a copy of your updated resume and the best time to connect over the phone to Louie at Job Title: Help Desk Technician Contract Type: 6-Month Contract to Hire Interview Process: One step virtual interview with Hiring Team. Pay Rate Hourly/Salary Range: $38.47-$43.27/HR and $80,000-$90,000 Required Clearance: Top Secret/SCI w/CI-Poly Location/Hours of Operation: 100% onsite i

Helpdesk Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.

Desktop & Client Support Technician (Tier II)

Tandym Tech

Washington, District of Columbia, USA

Contract

A globally recognized media organization in Washington, D.C. is currently seeking a new Desktop & Client Support Technician for a Tier II position with their team. The schedule would be Monday to Thursday (12pm to 9pm) and Sunday (6am to 3pm) with Fridays & Saturdays being off. Responsibilities: The Desktop & Client Support Technician will: Monitor ticket queue and other support channels and respond accordingly Troubleshoot hardware and software issues onsite and remotely Assist with equipmen

IT Support Technician

Randstad Digital

Alexandria, Virginia, USA

Contract

job summary: These should be onsite staff, especially to assist with the phased transition of staff back in to the office. This would include deployments, software installs, office setups/moves, and troubleshooting. The Support Engineer candidates should have at least 4 years Help Desk experience, college graduate preferred. MS Office and Operating System Support Imaging and Computer Deployment Remote Access Assistance Computer Reconfigurations Due to Office Changes Software Installations Help

Equipment Technician

Tandym Tech

Washington, District of Columbia, USA

Contract

A services organization in Washington, D.C. is actively seeking a new Equipment Technician to join their growing team. In this role, the Equipment Technician will be responsible for providing support for the IT Asset Team and ensuring that technology assets are, tracked, received, recovered, deployed, and retired in a controlled manner. Responsibilities: The Equipment Technician will: Unbox / box and ship IT equipment Interact with hardware vendors related to warranty and other repair needs Pic

NOC Technician

Tandym Tech

Silver Spring, Maryland, USA

Contract

A services company in Maryland is looking to add a new Network Operations Center (NOC) Technician to their growing staff in Silver Spring. About the Opportunity: The shifts are Sunday to Wednesday (6am-2pm, 12pm-10pm, or 10pm-6am) or Wednesday to Saturday (6am-2pm, 12pm-10pm, or 10pm-6am). Responsibilities: The Network Operations Center (NOC) Technician will be responsible for monitoring, networking, ticketing, and troubleshooting within the NOC environment. Qualifications: 1+ year of Netwo