Description We are seeking a Help Desk Analyst II based in Augusta, Maine. This role involves providing critical support for our Windows-based systems and applications, ensuring optimal performance and user satisfaction. The position requires the ability to work remotely and occasionally on-site, as well as liaise with vendors as needed. Responsibilities: Provide desktop computer support to ensure optimal system performance Install application updates to keep software current and efficient Troub
Job Title: IT Help Desk Technicians Location: Portland, Maine Job Description: Here's your chance to join an exceptional organization! Our client is seeking individuals to join their team as Help Desk Technicians Key Responsibilities: Answer help desk telephones for assigned account(s) and address customer inquiries promptly and effectively.Assist customers in resolving technical issues related to software and hardware by providing clear guidance and troubleshooting steps.Handle more complex tec
Seeking for a Desktop Service Support L2 in Brewer, ME/Blue Hill, ME/Ellsworth, ME/Dover-Foxcroft, ME/Greenville, ME/Mars Hill, ME/Presque Isle, ME/Portland, ME/South Portland, ME/Waterville, ME (100% Onsite) Key Skills Required: General Description Create and maintain operating system images, driver packages and task sequences in SCCM or MDT Security update management using SCCM or WSUS Working knowledge of OS deployment using SCCM & MDT Windows Imaging & OS Deployment Customizing and creating
United States Citizenship (dual citizenship not authorized) and the ability to obtain an Active DoD eligibility with favorable determination is required per government contract. Main Sail is seeking Computer User Support Specialists to support a U.S. Navy client responsible for management and operations of various Navy and Marine Corps life-cycle logistics, engineering, maintenance, and supplier performance IT systems. Responsibilities: Provide Tier 1 and Tier 2 customer support as required, t
Desktop Support Technicians needed for Contract to Hire positions in Portland, ME! The Desktop Support Technicians will be full-time onsite at a customer site performing the following duties: Desktop Technician will provide day to day local\remote. desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.The candidate will also need to facilitate customer resolu
Desktop Support Technician needed for a Contract to Hire position in Bangor, ME! The Desktop Support Technicians will be full-time onsite at a customer site performing the following duties: Desktop Technician will provide day to day local\remote. desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.The candidate will also need to facilitate customer resoluti
Partner will provide (a) Mid-level analysis and technical support for customers and their networked computers and peripherals. (b) Interface with multiple levels of end users, management, VIPs and local technical staff. Main Responsibilities include:Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding /desktop support, printers, PDAs, BlackBerrys, and LAN cable dropsHands on role where expected to provide 1st line IT support services to the