Help Desk Jobs in Massachusetts

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Help Desk Technician

HonorVet Technologies

Springfield, Massachusetts, USA

Contract

Job Title: Helpdesk Technician Location: Springfield, MA Duration: 6+ Months Note: Onsite Springfield required. (hours are between 7-7pm Mon-Friday with 8 hour shifts, 40 hours weekly). Job Responsibilities: Interprets, evaluates and resolves, if possible, telephone inquiries pertaining to the functional operation of all installed application, hardware and software products supported by IT The primary goal is to provide high quality, accurate and time-sensitive service to our customers in a high

Help Desk Specialist 2

TalentBurst

Springfield, Massachusetts, USA

Full-time

Help Desk Specialist 2 Springfield, MA 01111 12+ Months Onsite Job Description: The IT Help Desk Specialist provides first point of contact for all technical support issues at an enterprise level. The Specialist guides, assists, coordinates and follows-up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. They analyze simple to moderately complex inquiries and determine appropriate technical area or vendor to resolve pr

Help Desk Analyst

Robert Half

Cambridge, Massachusetts, USA

Full-time

Description Our non-profit client is seeking a Mac Specialist to join their team for a contract to permanent opportunity. The position is a hybrid position located in Cambridge, Massachusetts. As Mac Specialist, you will be tasked with monitoring the ticketing system, providing basic support for equipment and services, managing office support tasks and assisting with inventory tracking. Responsibilities: Monitor and manage the ticketing system, assigning tickets as required Provide basic support

Help Desk

Mindbank Consulting Group

Boston, Massachusetts, USA

Full-time

Help Desk Specialist Responsibilities: Configures, installs, and supports desktop computers, laptop computers, printers, monitors, and other general peripheralsProvide technical support and troubleshooting for software applications loaded on desktop and laptop computers that communicate to/from application servers and third-party support softwareRelocates IT equipment including desktop computers, printers, monitors, and other general peripherals.Provide end-user software troubleshooting and supp

Help Desk Analyst

Robert Half

Lowell, Massachusetts, USA

Full-time

Description We are in search of a Help Desk Analyst to become a valuable part of our team in Lowell, Massachusetts. In this role, you will serve as the first point of contact for users facing software and hardware issues, providing exceptional customer service while troubleshooting and resolving these issues. This role offers a contract to hire employment opportunity, allowing you to grow and develop within our organization. Responsibilities: Route tickets to appropriate technical resource for

Mid-Level Help Desk Technician

Chenega MIOS

Hanscom Air Force Base, Massachusetts, USA

Full-time

Req ID: 31009 Summary Mid-Level Help Desk Technician Hanscom AFB, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your

HELPDESK ANALYST

TribolaTech Inc.

Boston, Massachusetts, USA

Full-time

The Desktop Support Analyst devises and executes the solutions for workstation hardware and software issues or for segments of more complex software problems. The position assists with the installation and support of new and upgraded workstation hardware and software and ensures the integrity and optimal operation of the hardware and software as assigned. This position assists with recommending, implementing and documenting new hardware and software solutions that improve the associate workstati

Help Desk / Desktop Support Technician

New Millennium Consulting

Boston, Massachusetts, USA

Contract, Third Party

Urgently looking for Help Desk Support Technician for our client based in Boston, MA. Title: Help Desk Support Technician Duration: 6-12 months Location: Boston, MA Hourly: $25 - $30 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripherals Hands-on experience with imaging and configuring laptops and desktops Expertise in providing support to O365 including Active Directory Support for the

IT Site Engineer (Lab)

Oxford Global Resources

Lexington, Massachusetts, USA

Contract

IT Site Engineer (Lab) will provide operational support for existing IT infrastructure including desktop, server, operating systems, LAN/WAN, print, collaboration, unified communication services and applications. Client is really looking for someone who has worked in a lab environment/manufacturing site for a Life Science company. Major tasks will include implementing and maintaining existing laboratory systems and instruments, enabling solutions for capturing data from laboratory instruments an

eLicensing Customer Support

Kforce Technology Staffing

Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo

Executive Support Analyst

Mitchell Martin, Inc.

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent

Desktop Support

TEKsystems c/o Allegis Group

Quincy, Massachusetts, USA

Full-time

Description: End-User Support Technicians needed for short-term project to assist with setting up desktop PCs and handle any on-prem troubleshooting issues. Opportunity to works hands on and build your IT skills. Responsibilities: Troubleshooting and providing technical support for a diverse range of products, including: Windows Operating Systems, Citrix Software, Microsoft 365 products, Dell, HP, and Lenovo hardware, Global Protect VPN Service Experienced in Image builds for Lenovo, HP, and Del

Advanced Salesforce Administrator

Judge Group, Inc.

Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $80.00 USD Hourly - $85.00 USD Hourly Description: Title: Salesforce Administrator Developer Location: Boston, MA (Fully Remote) Duration: 12+ Months (Possibility of Extension) Working Hours Per Week: 35 Responsibilities: Platform Management Responds to help desk tickets from the client staff. Manages user accounts: new user setup, deactivating users, tracking licenses. Configures user access and permissions. Manages inventory of Salesforce and 3rd-party app l

IT Coordinator

Robert Half

Boston, Massachusetts, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: Provide first-level contact and problem resolution for all users with h

PC Technician

Robert Half

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up

IT Coordinator

Judge Group, Inc.

Worcester, Massachusetts, USA

Full-time

Location: Worcester, MA Salary: Negotiable Description: This is a new position, reporting to the Office Administrator and Managing Partner and supported by our outside IT vendor. The IT Coordinator will be responsible for: The day-to-day operation of the firm's information technology resources. Conducting firm-wide training Software research and recommendations Overseeing the network security to ensure the appropriate policies and measures are in place Responding to compliance requests relat

SAP Order Management Support Analyst

Randstad Digital

Remote or Wilmington, Massachusetts, USA

Contract

job summary: We're seeking an experienced Support Analyst to join a new project supporting our client based in the Wilmington, MA area. The successful candidate should have at least 5 years of documented experience is a support/helpdesk role and extensive understanding of SAP Order Management processes and functionalities. Contact us today for more information! location: Wilmington, Massachusetts job type: Contract salary: $70 - 80 per hour work hours: 8am to 5pm education: Bachelors respo

System Administrator

Cogliano IT Staffing LLC

Marlborough, Massachusetts, USA

Contract

Systems Administrator needed for a 2+ Month Contract onsite in Marlborough, MA! Reporting to Sr. IT Manager, the Systems Administrator will work autonomously to provide Infrastructure and Operations support to our site. The position's responsibilities include working with the IT team to provide general IT support to client's growing worldwide employee base, taking a leading role in IT projects from conception through implementation and training, and participating in other IT-related initiatives

System Administrator

Cogliano IT Staffing LLC

Waltham, Massachusetts, USA

Contract

Systems Administrator needed for a 2+ Month Contract onsite in Waltham, MA! Reporting to Sr. IT Manager, the Systems Administrator will work autonomously to provide Infrastructure and Operations support to our site. The position's responsibilities include working with the IT team to provide general IT support to client's growing worldwide employee base, taking a leading role in IT projects from conception through implementation and training, and participating in other IT-related initiatives as a

Windows admin :: Marlboro, MA :: Onsite :: only Local

1 Point System

Marlborough, Massachusetts, USA

Contract

Windows admin Onsite Waltham, MA, Marlboro, MA, or Lebanon, NH Interview Will require in person interview, so only local candidates Reporting to Sr. IT Manager, the Systems Administrator will work autonomously to provide Infrastructure and Operations support to our MA Sites, and Lebanon, NH. The position's responsibilities include working with the IT team to provide general IT support to Repligen s growing worldwide employee base, taking a leading role in IT projects from conception through impl