Help Desk Jobs in Miami, FL

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IT-Help Desk Tier 2/3

TEKsystems c/o Allegis Group

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Fort Lauderdale, Florida, USA

Full-time

Description: One of the nation's largest concrete contractors is seeking a IT-Help Desk Tier2/ 3. This will be 80% phone support and 20% deskside. They must have strong customer service skills and a strong hardware/software support. Job Duties Participates as a team member in all aspects of Technical Systems (Help Desk) support. Resolves all tiers of support issues. Expedites aged or critical tickets by monitoring the support queues. Advises the Tech Support Manager of any outages or servic
Posted 1 day ago | Updated 11 hours ago

Help Desk Specialist III

Kforce Technology Staffing

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Sunrise, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist in Sunrise, FL (Florida). Responsibilities: * Assess incoming support tickets and route them appropriately in the company's ITSM ticketing system * Provide advanced technical support to users of the company's IT systems, including computers, software, and peripherals * Provide technical support to employees experiencing issues with A/V and web conferencing solutions * Diagnose and resolve technical issues with equipme
Posted 9 days ago | Updated 1 hour ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 6 days ago

Helpdesk Support IV

A2C Consulting

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Miami, Florida, USA

Contract

Description: 1. Install, configure and provide ongoing support for desktop computers, Laptops, iPhone s, iPad s, Printers, peripherals and software. 2. Ensure that desktop computer are networked and interconnect with Active Directory, File/Print servers, Internet Access, etc. 3. User information Backup and recovery 4. Perform ticket documentation using the Platform of Service Now, Follow-Up and closure for all User-Helpdesk interactions. 5. Diagnostics and support for telephone systems. 6. Suppo
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Posted 23 days ago

Lead Help Desk Specialist

SNI Technology

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Fort Lauderdale, Florida, USA

Full-time

Job Description Lead Help Desk Specialist SNI Technology is working with a rapidly growing IT Consultant company dedicated to providing innovative IT solutions to our clients They specialize in delivering top-notch support and technology services to businesses of all sizes, ensuring optimal performance and security. As a Help Desk Specialist Lead, you will play a pivotal role in the team's success, providing technical support, leading help desk operations, and ensuring the smooth functioning of
Posted 60+ days ago | Updated moments ago

Help Desk

Apexon

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Remote

Full-time

Help Desk- Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. **MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign incid
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Posted 4 hours ago

Helpdesk Support

Millennium Global Technologies

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Remote

Contract

Position Helpdesk Support Location Remote Duration 6 months Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May
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Posted 7 days ago | Updated 7 days ago

Help Desk Technician

Infinity Technologies

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Remote

Full-time

Position: Help Desk Support Technician (Level I) Details: Full Time, Mon-Fri 8A to 5P EST Annual Salary: $42,500 Additional Benefits: Health/dental/vision, educational reimbursements, training opportunities, 401k retirement Job Location: 100% Remote Work From Home Please send resume PDF format to JOB DESCRIPTION SUMMARY We have an immediate need for a Help Desk Technician (Level I). The Help Desk Technician will be part of a team responsible for providing first line support our client base of
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Posted 2 days ago

Mainframe Developer

3Core Systems, Inc

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Miami, Florida, USA

Contract, Third Party

3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost efficient and Competitive Solutions and Resources. 3Core Systems is looking for MAINFRAME IAM CONSULTANT for one of our clients in Miami, FL HYBRID 3 DAYS Title: MAINFRAME CONSULTANT Location: Miami, FL HYBRID 3 DAYS Duration: 3-6 MONTHS WITH EXTENSIONS AND COULD EVENTUALLY CONVERT Here is what
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Posted 54 days ago | Updated 6 hours ago

Salesforce Help Desk Functional & Technical Representative

Universal Consulting Partner

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Remote

Part-time

Overview: We are seeking a highly capable Service Desk Technician to join our team as a Help Desk Functional & Technical Representative. This role is crucial as the first point of contact for users requiring assistance, providing dedicated Tier 1 support primarily via Jira tickets and emails. The ideal candidate will have a strong background in technical support, a deep understanding of Salesforce and Salesforce Marketing Cloud, and experience in managing Jira service desk environments.Key Respo
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Posted 3 hours ago

Helpdesk Technician II

Stefanini

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Remote or Detroit, Michigan, USA

Full-time, Contract

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 7 days ago | Updated moments ago

Helpdesk Technician I

Stefanini

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Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, web chat, or end-user-submitted issues.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering information into the ticketing system timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work perf
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Posted 14 days ago | Updated moments ago

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

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Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli
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Posted 15 days ago | Updated moments ago

Systems Administrator

Robert Half

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Coral Gables, Florida, USA

Full-time

Description We are in search of a Systems Administrator to join our team in Coral Gables, Florida. In this role, you will be required to provide both desktop and server support, with a particular emphasis on Exchange 2013 and SharePoint 2013. This position offers an exciting opportunity for individuals skilled in Microsoft Windows Server 2008 and Microsoft Exchange Server. Responsibilities: Provide desktop support to ensure smooth operations and user satisfaction. Manage and maintain Exchange 2
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Posted 40 days ago | Updated 11 hours ago

SharePoint Support Analyst

Genius Road, LLC

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Remote or Austin, Texas, USA

Contract

SharePoint Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic SharePoint Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. **NOT ACCEPTING 3RD PARTY CANDIDATES
Posted 2 days ago | Updated 2 days ago

IT Support Level III/Lead

SNI Technology

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Fort Lauderdale, Florida, USA

Full-time

Job Description Job description SNI Technologies is seeking a dynamic and tech-savvy individual to join our clients team as an IT Help Desk Lead As the bridge between information technology and operations, you will play a crucial role in enhancing the technological capabilities and implementation/technical support within our client's organization We are looking for someone who is quick on their feet, responsible, and thrives in a leadership role. Responsibilities: Technology Integration: Colla
Posted 8 days ago | Updated moments ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 3 hours ago

Business Process Specialist

BAMM

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Remote

Full-time

About The Role:As an Operations Specialist Strategic Initiatives, you will play a crucial role in the Services Operations team, focusing on converting our strategy into action with impact to our clients and employees. Your responsibilities include management of documentation, requirements, and schedules for strategic initiatives, including the development of internal project plans and real-time tracking systems. With exceptional organizational and communication skills, you will effectively coord
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Posted 7 days ago | Updated 7 days ago

Infrastructure Automation Systems Engineer

SPECTRAFORCE TECHNOLOGIES Inc.

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Remote

Contract

Title: Infrastructure Automation Systems Engineer Duration: 4months Location: 100% Remote Payrate starts from $35/hr on W2 4800 Deerwood Campus Parkway, Building 100, Jacksonville, Florida, United States, 32246 Description: Associate IT Systems Engineers are responsible for monitoring, installation, configuration, debugging, administration, troubleshooting and maintenance of technology solutions. Associate IT Systems Engineers provide technical support, troubleshoot problems, and perform scrip
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Posted 1 hour ago

Jr to mid level Help Desk Support - 100% remote but live in the local area

Calance

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Remote or Malvern, Pennsylvania, USA

Contract

Tech Support Analyst We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for our teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application su
Posted 60+ days ago | Updated 11 hours ago