customer Jobs in Salt Lake City, UT

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Customer Service Representative

Innova Solutions, Inc

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Salt Lake City, Utah, USA

Contract

Innova Solutions is immediately hiring for a Customer Service Specialist Position type: Full-time Contract to Hire Duration: 12 Months plus Location: Hybrid Salt Lake City, UT As a Customer Service Specialist, you will: Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service.Review and analyze basic or tactical Customer Service assignments or challenges that require research evaluation and selection of alternatives related
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Posted 15 days ago

Customer Service Specialists (brokerage specialists)

Zele Cloud

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Salt Lake City, Utah, USA

Contract

Title: Customer Service Specialists (brokerage specialists) Location of Position: Charlotte, NC , St. Louis, MO, Salt Lake City, UT Schedule: One week in office, one-week remote rotating. Any 8-hour shift between 7-7 pm. Length: 6-24 months Ideal Start Date: ASAP Interview: No official interview with HMAnswer multiple questions in a video provided by hiring manager (video will be submitted to VMO/hiring manager to review) Day to Day: These individuals will be involved in the supervision and
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Posted 22 days ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 16 days ago | Updated 16 days ago

AIML Customer Behavior Analyst

INGENworks

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Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons
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Posted 3 hours ago

Remote Customer Service Representative

TEKsystems c/o Allegis Group

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Remote or Lawrenceville, Georgia, USA

Full-time

Working with a large client base, TEKsystems is searching for call center representatives to work remotely in the Eastern and Central Region starting soon! Highlights: Industry: Customer ServiceEmployment Type: ContractFully Remote Must be in Eastern or Central time zone! Job Duties: -Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents - Answering general questions - Engage with customers over the
Posted 4 hours ago

Customer Success Project Manager

Veear

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Remote

Contract

Title: Customer Success Project Manager Duration: 06+ months contract (possible extension) Location: Remote role Job Description: Our team is a growing and dynamic organization that plays a key role in the success of our customers, our employees, and our company. Our PS Technical Services Project Managers lead customers, partners, and our teams through the implementation of complex projects using a combination of management and technical skills. They are highly organized, strong communicators, a
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Posted 20 hours ago | Updated 17 hours ago

Customer Success Manager

Cosmic-I LLC DBA Northern Base

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Remote

Full-time

Client onboarding, engagement & development Onboarding new clients with our products and services including detailed scope definition, SOW, and project set-up and governance.Engaging with customers to build relationships and ensure the full potential of the deployment is achieved and client needs are metProvide business insights & education on our solutions on the benefits of our products or servicesRenewals and upsells: Working with customers to renew their contracts and identify opportunities
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Posted 20 hours ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Southfield, Michigan, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 16 hours ago | Updated 3 hours ago

Customer Analyst

V-Soft Consulting Group, Inc

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Remote

Contract

Customer Analyst Primary Location : Buffalo, New York V-Soft Consulting is currently hiring for a Customer Analyst for our premier client Buffalo, New York. Education and Experience Bachelors degree (preferably in quantitative field).Previous experience using SAS, SQL, and Tableau to turn data insights into actionable recommendations for senior management.3 years relevant experience working in marketing data analytics. Preferred Qualifications: ExcelData manipulation and analysisStatistical ana
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Posted 1 day ago | Updated 2 hours ago

Security Engineer - Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer - CIAM (customer identity access management)

QATOS LLC

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Remote

Third Party, Contract

Position: Security Engineer Threat & Fraud Protection (Online Retail and eCommerce) / Security Engineer CIAM (customer identity access management) Location: Remote Responsibilities: Leverage Microsoft Entra identity and access management suite (IAM/CIAM), Dynamics 365 Dynamic Fraud Protection, Graph APIsandother 3rd party threat intelligenceproducts to build solutions for preventing identity, account, payment, API, and Bot based threats and fraud.Research, investigate, and disrupt fraud on cust
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Posted 1 day ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 2 days ago | Updated 3 hours ago

Customer Analyst (Remote / Contract)

Globalquest Staffing Solutions

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Remote

Contract

Our client, an American bank holding company, is currently seeking a Customer Analyst to join their team on a 12+ month contract basis. Job Title: Customer Analyst Location: Remote Duration: 12+ month contract Rate: $65/hrly max on W2 - these roles are not C2C or 1099 eligible The role will involve pulling and aggregating large amounts of customer data. Required Skills: Marketing Analytics experience (strong) - Preferably in a bankSAS (strong)SQL (strong)Excel (strong)Data manipulation and ana
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Posted 2 days ago | Updated 2 days ago

Market Research & Consumer Insights/Consumer Research and Insights/Senior Manager, Consumer Insights/Research Director, Consumer Insights/Customer/User Insights

Orpine.com

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Remote

Contract

Job Title: Consumer & Market Insights Research Location: Remote Work Duration: 7 Months+ Job Description: We are seeking research professional to join our Research Team as a Consumer & Market Insights Research Contractor.This team aspires to bring the direct voice of our customers into all that we do, every day.You ll be instrumental in helping us uplevel what we do to meet our customers needs and how to communicate with them most effectively.Your work will improve the experience for our au
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Posted 5 days ago

Adobe Customer Journey Analytics Analyst

Equal IT Solutions

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Remote

Contract, Third Party

Support the strategy and governance roadmaps for development of CJA (Customer Journey Analytics) in the Adobe Experience PlatformLead discovery sessions with journey analytical teams to design Adobe CJA data view configurations, filter and metric definitions, and dashboard requirementsCreate and maintain CJA data view configurations, and filter and metric definitionsSupport enforcement of governance related to maintaining data source quality and AEP component definitions leveraged in CJAProvide
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Posted 7 days ago | Updated 1 day ago

Remote Customer Marketing Manager

Revolution Technologies

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Remote

Contract

Title: Customer Communications Manager Start time: Monday to Friday (8-5) Location: Remote EST working time zone Duration: 12 months to start (possible conversion) Qualifications: Bachelor's degree in Marketing, Communications, or a related field (preferred).Experience in customer marketing or a similar role.Strong writing and editing skills with the ability to create engaging content for various channels.Proven experience with marketing automation platforms like Pardot.Familiarity with ON24 we
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Posted 9 days ago

Customer Service - Financial Services Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service - Financial Services Representative. This is a 03+ Months contract opportunity with long-term potential and is located in OH (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-21781 Pay Range: $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). CREDIT CHECK : Due to the fiduciary a
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Posted 9 days ago

Customer Support Engineer

Value Consulting

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Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 10 days ago

API Customer Experience Professional

Kforce Technology Staffing

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Remote or Minneapolis, Minnesota, USA

Contract

RESPONSIBILITIES: Kforce client located in Minneapolis, MN is seeking an API Customer Experience Professional to aid in customer and client interactions for Customer Experience platforms. This will be a remote role, however could turn hybrid during its duration. REQUIREMENTS: * 6+ years of experience * Feature testing and User experience * Writing Procedures and processes (process flows) * Backlog management * Jira and confluence * Epics, story creation and test script creation The pay ran
Posted 13 days ago | Updated moments ago