Principal Responsibilities:
Provides first level response support to managers, team members, employees and other customers
Receives inquiries and responds to requests following appropriate policies and practices; provides basic interpretation of HR policies
Assist in payroll processing including overtime computations, mandatory contributions, benefits deductions and payroll taxes
Monitors and ensures proper documentation of employee benefit payments
Prepares reports illustrating payroll expenditures, including such items as tax payments and benefit plan disbursements
Establishes standards and procedures for handling transactions and administration of payroll operations
Serves as liaison to employees related to pay questions and resolves pay issues
Reviews payroll audit reports and remedies errors
Inputs or maintains data relevant to processing employee data changes
Maintains documentation or records within appropriate HR systems
Determines best method(s) to resolve issues ensuring customer satisfaction and adherence to organization policies and practices as well as legal regulations
Works cross-functionally with other departments (as required) to coordinate customer resolution
Other duties as assigned.
Job Level Specifications:
Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.
Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions.
Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.
Collaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally.
Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.
IMPACT Technology Recruiting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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