FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access
to financial data and analytics that investors use to make crucial decisions.
At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.
Your Team's Impact The Data Solutions Client Engagement group drives the growth and support of FactSet's DataFeed products. Through our industry-leading content delivery platform, clients have seamless access to organized and connected data. Our aim is to optimize client processes by delivering FactSet data through databases, programming languages, and web services. Due to our continuing growth, we are seeking a highly skilled and motivated individual to join our team as a DataFeed Specialist.
What You'll Do As a DataFeed Specialist, you will be responsible for managing new DataFeed implementations, which includes gathering client requirements, preparing sample files, design processes, implementation, and client education. You will collaborate closely with Sales, Product Management, and local client success teams during implementations.
Other responsibilities include: - Supporting existing clients with notification and escalation procedures
- Client relationship management
- Providing external and internal product/solution training
- involvement in product development
- Collaborating with Sales specialists to identify and pitch appropriate solutions
- Training clients on leveraging their solutions effectively
What We're Looking For Minimum Requirements: - Bachelor's degree required
- 2-4 years of implementation or client facing experience
- Technical skills such as application development, database management, and coding familiarity
- Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future
Critical Skills: - Strong organizational skills to manage multiple projects
- Effective communication and interpersonal skills to collaborate with diverse teams
- Ability to cultivate collaborative and productive relationships
- Adaptability and capability to manage multiple priorities
- Commitment to acquiring new technical skills and knowledge
Desired Skills: - Knowledge of or experience with Microsoft SQL, Python, Jupyter NoteBooks preferred
What's In It For You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:
- The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
- Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
- Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
- A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
- Career progression planning with dedicated time each month for learning and development.
- Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
Learn more about our benefits here .
Company Overview: FactSet ( NYSE:FDS | NASDAQ:FDS ) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees' Choice Award winner. Learn more at and follow us on X and LinkedIn .
At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify
Never miss an opportunity! Create an alert based on the job you applied for. copy.jpg?format=webp){kind=small}
