Type of Requisition:Regular
Clearance Level Must Currently Possess:None
Clearance Level Must Be Able to Obtain:None
Public Trust/Other Required:BI Full 6C (T4)
Job Family:Software Engineering
Job Qualifications:Skills:Microsoft Dynamics 365 Customer Relationship Management (CRM), Microsoft Power Platform, ServiceNow Agile Development
Certifications:None
Experience:8 + years of related experience
ship Required:Yes
Job Description:Transform technology into opportunity as an
MS Dynamics 365 Developer Sr Principal. Here, you'll see the bigger picture on mission initiatives and where your program management career can go at GDIT.
MEANINGFUL WORK AND PERSONAL IMPACT:As an
MS Dynamics 365 Developer Sr Principal, the work you'll do at GDIT will be impactful to the mission of
AmeriCorps, the public service agency of the United States government. You will play a crucial role in the following responsibilities:
- Design, develop, and customize solutions in Microsoft Dynamics 365 to meet customer needs
- Create custom forms, views, plugins, and workflows
- Facilitate integration of MS Dynamics 365 CRM data with other customer platforms and systems to ensure effective and efficient information flows
- Collaborate with internal and external stakeholders to understand design requirements and translate into solutions within MS Dynamics 365
- Develop and execute test cases to ensure solutions meet functional requirements and customer objectives before deployment
- Provide technical support for existing MS Dynamics 365 deployments and systems
- Maintain and support deployments within MS Dynamics 365 throughout their lifecycle
- Design and develop custom applications, modules, and features on the ServiceNow platform
- Implement and customize ITSM modules (Incident, Problem, Change) and ITOM modules (Discovery, Service Mapping, Event Management)
- Implement Discovery patterns, classifiers, and MID Servers to ensure accurate Configuration Item data in the CMDB
- Develop integrations with other enterprise systems using web services (REST, SOAP) and other relevant technologies
- Work closely with internal and external stakeholders of the ServiceNow platform to gather requirements, provide technical guidance, and deliver solutions
- Assist with ServiceNow platform upgrades, provide post-implementation support, and troubleshoot issues as necessary
- Ensure solutions adhere to ITIL frameworks and ServiceNow development best practices
- Troubleshoot, analyze, and resolve other technical issues as needed
- Ensure the integrity and security of applications and customer data
- Create and maintain documentation for all technical and functional workflows
- May lead and mentor junior staff as needed
WHAT YOU'LL NEED TO SUCCEEDBring your engineering expertise along with a drive for innovation to GDIT. The
MS Dynamics 365 and ServiceNow Developer Sr Principal must have:
- Technical Training, Certification(s) or Degree plus 8+ years of related experience
Required Skills:- Experience with Microsoft Dynamics 365 and Microsoft Power Platform (Power Apps and Power Automate)
- Proficiency in one or more of the following programming languages: C#, JavaScript, HTML, CSS, and/or ASP.NET
- Knowledge of SQL and integration of servers with CRM systems
- Experience with REST, SOAP, and other integration methods
- Experience working in an Agile development environment
- Understanding of ITIL principles and how to apply them to deliver business value
- Ability to assess requirements, analyze solutions, and translate into technical resolutions
- Excellent communication skills for collaborating with internal and external stakeholders
- Ability to work independently and as part of a team
Nice to Have:- Experience with the ServiceNow ITOM Discovery, Service Mapping, and Event Management features
- Experience with ServiceNow Development, including ITSM and ITOM modules
- Microsoft Certified: Microsoft Dynamics 365 Fundamentals (CRM)
- Microsoft Certified: Power Platform Fundamentals
- ServiceNow Certified Implementation Specialist - IT Service Management
Security Clearance Level: Must be able to obtain a position of Public Trust with AmeriCorps
ship RequiredLocation: Remote
GDIT IS YOUR PLACE:At GDIT, the mission is our purpose, and our people are at the center of everything we do.
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
- Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITYExplore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
The likely salary range for this position is $127,254 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:40
Travel Required:Less than 10%
Telecommuting Options:Remote
Work Location:Any Location / Remote
Additional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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