Help Desk Representative - SYSTEM SOFT TECHNOLOGIES LLC - Phoenix, AZ, US | Dice.com

SYSTEM SOFT TECHNOLOGIES LLC

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Help Desk Representative

Phoenix, AZ, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

On-site

$10 - $15/hr

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SYSTEM SOFT TECHNOLOGIES LLC

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Job Details

Skills

Customer Service
Help Desk
Information Technology
Technical Support

Summary

Help Desk Representative-Phoenix, AZ (Onsite Role)
Location: Phoenix, AZ (Onsite Role)
Duration: 12 month contract to hire

Job Details:

Under general supervision, provides customer service and technical support by applying a broad understanding of computer systems products and services. Maintains information technology service, functionality, and user satisfaction by answering questions, troubleshooting, and resolving complex problems. Performs related duties as assigned or directed. This classification is designated as uncovered. Incumbent serves at the pleasure of the Director of the Arizona Department of Public Safety.

Preferred Skills

ServiceNow for ticketing

Customer Service Experience (up to 60 calls a day)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10118461
Position Id: 8809203
Posted 2 hours ago

Company Info

About SYSTEM SOFT TECHNOLOGIES LLC

System Soft Technologies solves the problem of our clients limited IT resources by acting as an extension of their IT team. We design, develop, deliver, and support Enterprise-wide IT solutions for our customers. We invest heavily in innovative technologies and methods as well as in our team of IT professionals.

With over 20 years of experience building long-term client relationships, System Soft Technologies continues to grow in both reputation and success. Our core values include anticipating customer needs and exceeding their expectations.

Although we have over 800 IT associates covering a full spectrum of expertise, we are constantly seeking to add more top IT professionals to our team. If you seek to join a stable, successful firm that can offer you challenging work, competitive pay and lots of benefits then please apply now for immediate consideration.

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SYSTEM SOFT TECHNOLOGIES LLC

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Job Details

Skills

Summary

Company Info

About SYSTEM SOFT TECHNOLOGIES LLC

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