Overview
Skills
Job Details
Job Title: ServiceNow Technical Architect – AIOps / ITOM
Location : Seattle, WA (Onsite )
Experience Required: 10+ years
Role Overview:
We are seeking a ServiceNow Technical Architect with proven AIOps and ITOM implementation experience to lead architecture, design, and delivery across large-scale ServiceNow environments. This role demands hands-on technical depth, leadership capability, and end-to-end implementation expertise.
Mandatory Technical Skills:
⦁ ServiceNow Platform Architecture, Design, Development & Administration
⦁ ServiceNow ITOM, Discovery, Event Management, AIOps
⦁ Runbook Automation (RBA) – Preferred
⦁ JavaScript (Advanced – mandatory)
⦁ AJAX, HTML, CSS
⦁ Custom ServiceNow application design & development
⦁ ServiceNow integrations (REST, SOAP, MID Server)
⦁ Platform upgrades and instance strategy (domain-separated instances)
⦁ L3-level platform support & defect resolution