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Part-time Mobile Device Support Manager

Hybrid in Philadelphia, PA, US • Posted 15 hours ago • Updated 10 hours ago

Part Time

Remote

Up to $32/hr

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Juno Search Partners

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Job Details

Skills

Master Data Management
Mobile Device Management
Microsoft
Mobile Device Support
Mobile Devices
Communication
Customer Service
Finance
Health Care
MSP
Management
Collaboration
Mobility Management
Onboarding
Pharmaceutics
Procurement
Tablet
Telecommunications
Cellular
Billing
verizon

Summary

Juno is seeking a part-time Mobility Program Manager to own and manage our enterprise mobility program as we scale our field-based Medical Affairs and Commercial teams (currently 8, growing to 12 by early 2026). This newly created role will start as a part-time, contract position (~16 - 20 hrs/week) with the expectation this will evolve into a full-time role as the organization grows.

The Mobility Program Manager will serve as the central point of contact for mobile device operations managing Verizon-provisioned phones and cellular-enabled tablets, coordinating with our Managed Service Provider (MSP) for Microsoft Intune (MDM/MAM), and ensuring secure, reliable connectivity for field users.

Key Responsibilities

Manage Verizon enterprise mobility account (procurement, billing, escalations, device tracking)
Partner with MSP to oversee Intune/MDM/MAM administration and ticketing
Provide first-line support to field team for device setup, access, and troubleshooting
Develop and document mobile device policies and governance standards
Track usage and costs, partnering with Finance on allocations and optimization
Support onboarding/offboarding and coordinate with IT, HR, and Commercial leaders
Evaluate service options (MSP vs. managed mobility provider) as the program matures

Qualifications

3 5+ years of experience in mobility management, telecom operations, or IT support
Familiarity with Microsoft Intune and Verizon enterprise mobility preferred
Strong organizational and vendor coordination skills
Analytical mindset for usage and cost optimization
Excellent communication and customer service skills
Prior experience in biotech, pharma, or healthcare is a plus not required

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90932993
Position Id: 8807638
Posted 15 hours ago

Company Info

About Juno Search Partners

Our collaborative team of experienced sourcers and recruiters specialize in assisting growing companies to build out their workforce through custom-built recruitment solutions. We have extensive experience in the placement of accounting, administrative, finance, human resources, legal, marketing, talent acquisition, and tech candidates nationwide.

By offering a multitude of service solutions — contingent search, retained search, contractor placement, executive search, custom talent solutions, and payroll services - we can help you get the talent you need, delivered in a way that makes the most sense for your organization.

Our Mission
Juno Search Partners is committed to the work of advancing diversity, equity, & inclusion within our organization & in our communities.
As the Ultimate Connectors we value our ability to bring many different perspectives to the table in order to enhance teams. We are committed to connecting people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices.

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Part-time Mobile Device Support Manager - Juno Search Partners - Hybrid in Philadelphia, PA, US | Dice.com