Overview
Skills
Job Details
Role: Sr Service Now Consultant
Location: Baltimore, MD-Onsite (5 days onsite)
Work Type: Contract
Number of positions: Multiple
Mandatory: ServiceNow Certification (Admin or Developer) is Must
Job Description:
We are hiring Senior and Junior ServiceNow Consultants for a client in Baltimore. The role requires hands-on ServiceNow development and configuration experience, strong workflow/customization skills, and the ability to work onsite with cross-functional teams.
Responsibilities
Configure, customize, and implement ServiceNow modules (ITSM, Incident, Change, Catalog, CMDB, etc.).
Work on workflows, business rules, client scripts, UI policies, integrations, and automation.
Support requirement gathering, solution design, technical documentation, and Agile ceremonies.
Troubleshoot issues and ensure best practices aligned with federal standards.
Required Skills
Strong hands-on ServiceNow platform experience.
Experience with JavaScript, REST/SOAP integrations, Service Catalog, Flow Designer.
Excellent communication and stakeholder interaction skills.
Ability to work independently and onsite.