End User Computing Engineer IV - Locals Only - Dminds Solutions Inc. - Hybrid in Dallas, TX, US | Dice.com

Dminds Solutions Inc.

Apply Now

End User Computing Engineer IV - Locals Only

Hybrid in Dallas, TX, US • Posted 2 days ago • Updated 15 hours ago

Contract W2

Contract Independent

Hybrid

Depends on Experience

Apply Now

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Fitment

Dice Job Match Score™

🧠 Analyzing your skills...

Job Details

Skills

End User Computing
SCCM
PowerShell
Azure/AWS

Summary

Job Title: End User Computing Engineer IV

Location: Dallas, TX (Hybrid- 2 days onsite in a week)

Duration: Long Term Contracts

Overview:

The End User Computing Engineer IV, under the general direction from the Lead End User Computing Engineer, will focus on the support of critical services, with an emphasis on becoming a subject matter expert on more than one. Additionally, these engineers will focus on sustainability and improvement of processes, including any or all of the following duties: environment architecture/re-architecture along with task automation to improve process efficiency, basic project management tasks, mentorship of lower level engineers, documenting managed environments, evening and weekend deployments, maintenance of ticketing queues, audit and compliance remediation, balancing multiple projects across more than one team and senior escalation for after-hours production issues.

Summary:

Participate in company provided training and perform independent training as appropriate
Resolve incident management tickets as they arise and ensure timely resolution
Conduct audit compliance assessments and initiate corrective actionProvide technical support for projects as directed
Perform critical system changes after business hours
Adhere to all company authored policy, procedure and standards documents
Author policy, procedure and standards documents based on industry best practices and personal research and experience
Work closely with End User Computing technology and service peers and management emphasizing collaboration and joint effort to ensure that the needs and expectations of organizational stakeholders, business partners, external customers, and third party organizations are met and/or exceeded
Transfer knowledge via documentation and training to End User Computing operations teams
Participate in an on-call support rotation for providing after-hours support

Day to Day job Duties:

Support the End User Computing operational teams in fulfilling service requests and resolving incidents in a timely manner to assure business client satisfaction.
Perform in-depth root cause analysis of end user computing problems and define actions for timely resolution and corrective actions.
Work with key vendors as necessary to assist with root cause analysis and problem resolution.
Plan, architect, design, document, and implement end user computing platforms, operating systems, enterprise software, and peripheral upgrades to improve services provided to business clients.
Conduct proof of concepts as appropriate to confirm and refine designs.
Identify opportunities for improvements to existing processes and automate time-consuming tasks.
Plan, prioritize, and schedule assigned software and/or hardware changes.
Perform or assist with routine end user computing administration tasks to assure reliable operation of the global end user computing platforms, including routine operating systems and software updates.

Participate in company-provided training and perform independent training as appropriate.
Resolve incident management tickets and ensure timely resolution.
Conduct audit compliance assessments and initiate corrective actions.
Provide technical support for projects as directed.
Perform critical system changes after business hours.
Adhere to all company-authored policies, procedures, and standards.
Author policy, procedure, and standards documents based on industry best practices and personal research/experience.

Collaborate with End User Computing peers and management to ensure stakeholders, business partner, customer, and vendor expectations are met or exceeded.
Transfer knowledge via documentation and training to End User Computing operations teams.
Participate in an on-call rotation for providing after-hours support.
Provide application/Windows OS installation, configuration, patching, and data reporting (application install status, client health, etc.) leveraging Microsoft System Center Configuration Manager (SCCM).
Lead and plan upgrades, changes, or implementations for SCCM components while following established change control procedures.
Coordinate and implement configuration management for projects/organization and maintain products throughout their lifecycle.
Manage Windows client image, application packaging, scripting, and related project work.
Perform monthly deployment of security patches to Windows servers.
Communicate effectively with a wide variety of users, from executives to individual contributors.
Develop and implement solid, scalable and flexible solutions to support clients migrating and transforming from commodity hardware to Oracle Exastack.
Partner with our Sales organization to help sell Exastack related services by providing pre-sales support activities such as drafting proposals, providing effort estimations, and participating in client presentations
Collaborate with internal teams and interact with customers to find solutions for projects and operational issues for existing and proposed Oracle Engineered Systems (Exadata, Exalogic and Super Clusters)
Leverage extensive Oracle implementation experience to lead the delivery of the Exastack specific engagements
Engage Oracle s sales, alliance, and product teams to develop joint solutions and go to market activities

Basic Qualifications:

Bachelors in computer science or equivalent work experience
8+ Years of Experience in End User Computing, SCCM Management.
5+ years of experience in Azure/AWS and Packaging and scripting tools such as PowerShell
Strong critical thinking and analytical skills for rapid and accurate problem evaluation.
Experience with security patch management and reporting on both Windows clients and Windows Servers.
Experience with packaging and scripting tools such as PowerShell
Ability to approach problems with creativity and innovation.
Willingness to develop subject matter expertise in multiple support areas.
Excellent verbal and written communication skills.
Strategic thinking and risk analysis capabilities.
Ability to balance priorities, meet deadlines, and emphasize critical objectives.
Adaptability to organizational change and shifting priorities.
Professional and composed demeanor in stressful situations.
Strong interpersonal skills with ability to foster open communication, speak with impact, and listen effectively.

Nice to Have:

Microsoft Intune/Endpoint Experience and Relevant Microsoft Certifications.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10513378
Position Id: 8804900
Posted 2 days ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

End User Computing Engineer IV || TX.

Dallas, Texas

•

Yesterday

Role: End User Computing Engineer IV Location: Dallas, TX (Hybrid - locals only) Duration: 5+ months contract Required Skills: Minimum 10 years of overall experience. Bachelors in computer science or equivalent work experience 8+ Years of Experience in End User Computing, SCCM Management. 5+ years of experience in Azure/AWS and Packaging and scripting tools such as PowerShell Strong critical thinking and analytical skills for rapid and accurate problem evaluation. Experience with security patc

Easy Apply

Full-time, Contract, Third Party

Windows Deployment Engineer/SCCM/MDT - Onsite

Plano, Texas

•

7d ago

Title: Windows Deployment Engineer/SCCM/MDT - Onsite Mandatory skills: Windows OS imaging, enterprise-wide deployment, Windows Desktop Operating Systems,endpoint configuration tools, imaging pipelines,Radia, SCCM, BigFix,hardware abstraction layers, USB device provisioning, mass deployment,configuration management, endpoint standardization, endpoint configuration,image creation, customization, Group Policies, drivers, BIOS, UEFI settings, post-imaging tasks, image compatibility,Windows 10, Windo

Easy Apply

Contract

Depends on Experience

Domain Architect, Windows Endpoint

Dallas, Texas

•

13d ago

What You'll Do: Architect & Innovate: Define and evolve endpoint management patterns leveraging Intune, SCCM, Autopilot, and cloud integrations. Technology Governance: Oversee BOAT (Bringing On Additional Technologies) reviews to ensure minimal overlap and compliance with deployment standards. Secure & Comply: Implement solutions aligned with SEC, SOX, PCI requirements, enforcing DLP, least privilege, and auditability. Modernize the Workplace: Drive adoption of Windows 11, Azure Virtual Desktop,

Full-time

Ciena Systems Test Engineer - 100% onsite

Richardson, Texas

•

Today

Overview We re seeking an experienced Ciena Systems Test Engineer to support end-to-end system testing in a network-replicated testbed environment. This role focuses on validating new hardware and software in real-world conditions using Ciena s SAOS10 platform. The ideal candidate is a hands-on engineer with deep experience in Ciena technologies and network system validation. Key Responsibilities Perform holistic system testing that replicates network environments from premise to premise not

Contract