ServiceNow Developer (CMDB, CI relationships, Discovery patterns) in Chandler, AZ (or Greater Phoenix are) - HYBRID
POSITION: ServiceNow Developer
LOCATION: Hybrid Chandler, AZ (or Greater Phoenix are)
SALARY: Excellent compensation with benefits + bonus + 401K
DURATION: This position can be full time, contract or contract to hire
SKILLS: ServiceNow Development, CMDB, CI Relationships, Discovery Patterns, MID Server Configuration, Integration Protocols, JavaScript, Glide APIs, Flow Designer, ITSM, ITOM, ITAM, SAM, Technical Documentation, Solution Design Specifications
DESCRIPTION:
MUST-HAVES:
- 3+ years of hands-on ServiceNow development or engineering experience.
- Strong understanding of CMDB structure, CI relationships, and Discovery patterns.
- Knowledge of Discovery, MID Server configuration, and integration protocols (REST/SOAP, JDBC, etc.).
- Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration.
- Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, or SAM.
- Ability to create technical documentation and solution design specifications
ROLE:
- Seeking a ServiceNow Developer with hands-on experience in the Configuration Management Database (CMDB) to join growing ServiceNow practice.
- In this role, you will design, configure, and enhance CMDB-related solutions that improve data accuracy, automate discovery, and strengthen IT Service Management (ITSM), IT Operations Management (ITOM), and Asset Management capabilities.
- You ll work closely with architects, business analysts, and cross-functional delivery teams to ensure ServiceNow solutions align with business objectives and best practices.
RESPONSIBILITIES:
- Design, develop, and implement solutions within the ServiceNow platform, focusing on CMDB, Discovery, and Service Mapping.
- Integrate CMDB with ITSM, ITOM, and Asset Management modules to enhance data visibility and operational efficiency.
- Configure identification and reconciliation rules, CI classes, and relationship models.
- Develop and maintain automation scripts using JavaScript, Flow Designer, and Orchestration tools.
- Conduct data analysis, reconciliation, and CMDB audits to maintain data integrity.
- Collaborate with stakeholders to define requirements, estimate work, and deliver technical solutions.
- Troubleshoot and resolve issues related to CMDB data, integrations, and platform performance.
- Contribute to platform upgrades, patching, and ongoing process improvement initiatives.
- Follow agile delivery methodologies and participate in sprint planning, demos, and retrospectives.
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