Overview
Skills
Job Details
Qualifications/Requirements:
-Prior IT support or laptop technician experience (2+ years preferred).
-Familiarity with AV technologies, systems, and environments.
-Strong attention to detail and ability to follow update protocols.
-Excellent communication and problem-solving skills.
-Ability to work independently while adhering to safety and site requirements.
-Strong technical ability to maneuver, troubleshoot, and service laptops.
-Proven experience updating firmware on laptops.
-Prior experience working within the Audio-Visual industry, with brand and site familiarity.
-Hands-on support experience in the AV space.
-Valid SST & OSHA 30 certifications required to access the job site.
-Must have full PPE (Personal Protective Equipment) to enter the job site.
Position Overview:
We are seeking a detail-oriented and technically skilled Laptop Technician to support a project in the Audio Visual (AV) space. The ideal candidate will have hands-on experience working with laptops, updating firmware/software, and supporting AV technology in field environments. This role requires strict compliance with safety requirements and the ability to navigate job sites professionally.
-Perform scheduled firmware and software updates on laptops.
-Manage and execute updates for Client monitors.
-Troubleshoot and resolve laptop-related technical issues.
-Ensure compliance with project timelines and technical standards.
-Maintain accurate documentation of completed updates and service actions.
-Work collaboratively with onsite teams to ensure smooth operations within the AV environment.
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