Overview
On Site
USD 65.00 - 75.50 per hour
Contract - W2
Skills
FOCUS
Training
Natural Language
System Integration
Optimization
Debugging
Unit Testing
Regression Testing
A/B Testing
Analytics
Regulatory Compliance
Collaboration
Artificial Intelligence
Transcription
Microsoft Azure
Natural Language Processing
Interactive Voice Response
Life Insurance
Screening
Writing
Career Counseling
Recruiting
Law
Testing
Job Details
Conversational AI Engineer - Contract - Vienna, VA - $65.00 - $75.50/hr.
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a Conversational AI Engineer in Vienna, VA
Role Description
We are looking for a Conversational AI Engineer to design, build, and optimize AI-powered chatbots and voice assistants using Azure Bot Framework and Conversational Language Understanding (CLU). This role will focus on training, tuning, and analyzing AI models for voice-based interactions, ensuring seamless and intelligent user experiences. The primary focus of this role will be post-transcription. The voice to text side will be handled by another team.
The ideal candidate has expertise in natural language processing (NLP), Azure Cognitive Services - CLU specifically, and tuning and training a model that is receiving requests that were initiated within a voice IVR style platform.
A Conversational AI Engineer will be responsible for designing, developing, and optimizing the models within Azure Cognitive Services. Their work focuses on natural language understanding (NLU) and system integration to ensure smooth and effective human-AI interactions.
Skills & Requirements
Conversational Model Development
Builds and fine-tunes Conversational Language Understanding (CLU) models in platforms like Azure Language Studio.
Trains intents, entities, and utterances for better chatbot comprehension.
Implements context handling to maintain conversation flow across multiple turns.
Speech & Voice AI Integration (for Voice Bots)
Integrates speech-to-text (STT) and text-to-speech (TTS) services for voice-based interactions.
Only responsible for the post-transcription side of tuning, experience on the voice side would be helpful but not necessary for this role
Optimization & Tuning
Continuously improves chatbot performance by analyzing user interactions and model accuracy.
Testing & Debugging
Conducts unit testing, regression testing, and A/B testing to validate bot performance.
Identifies and fixes misclassifications, intent overlaps, and response errors.
Uses analytics tools to track user behavior and refine interactions.
Security & Compliance
Ensures compliance with AI ethics policies.
Collaboration & Continuous Learning
Works with data scientists and software engineers to enhance chatbot capabilities.
Stays updated on NLP advancements, Azure AI updates, and emerging conversational AI trends.
Communicates chatbot performance insights
Experience with Azure Cognitive Services - CLU (Conversational Language Understanding)
Experience working with chatbots
Prior experience with voice channel and transcription that is fed into a chatbot
Experience working with azure bot framework
Conversational language understanding (CLU)
NLP with IVR experience
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a Conversational AI Engineer in Vienna, VA
Role Description
We are looking for a Conversational AI Engineer to design, build, and optimize AI-powered chatbots and voice assistants using Azure Bot Framework and Conversational Language Understanding (CLU). This role will focus on training, tuning, and analyzing AI models for voice-based interactions, ensuring seamless and intelligent user experiences. The primary focus of this role will be post-transcription. The voice to text side will be handled by another team.
The ideal candidate has expertise in natural language processing (NLP), Azure Cognitive Services - CLU specifically, and tuning and training a model that is receiving requests that were initiated within a voice IVR style platform.
A Conversational AI Engineer will be responsible for designing, developing, and optimizing the models within Azure Cognitive Services. Their work focuses on natural language understanding (NLU) and system integration to ensure smooth and effective human-AI interactions.
Skills & Requirements
Conversational Model Development
Builds and fine-tunes Conversational Language Understanding (CLU) models in platforms like Azure Language Studio.
Trains intents, entities, and utterances for better chatbot comprehension.
Implements context handling to maintain conversation flow across multiple turns.
Speech & Voice AI Integration (for Voice Bots)
Integrates speech-to-text (STT) and text-to-speech (TTS) services for voice-based interactions.
Only responsible for the post-transcription side of tuning, experience on the voice side would be helpful but not necessary for this role
Optimization & Tuning
Continuously improves chatbot performance by analyzing user interactions and model accuracy.
Testing & Debugging
Conducts unit testing, regression testing, and A/B testing to validate bot performance.
Identifies and fixes misclassifications, intent overlaps, and response errors.
Uses analytics tools to track user behavior and refine interactions.
Security & Compliance
Ensures compliance with AI ethics policies.
Collaboration & Continuous Learning
Works with data scientists and software engineers to enhance chatbot capabilities.
Stays updated on NLP advancements, Azure AI updates, and emerging conversational AI trends.
Communicates chatbot performance insights
Experience with Azure Cognitive Services - CLU (Conversational Language Understanding)
Experience working with chatbots
Prior experience with voice channel and transcription that is fed into a chatbot
Experience working with azure bot framework
Conversational language understanding (CLU)
NLP with IVR experience
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.