Bachelor s degree or higher in Industrial Design, Interaction Design, Service Design, HCI, Business Strategy, or related field; or equivalent experience.
7+ years (or appropriate level) of experience in design strategy, service design, experience design, product design or related roles ideally in enterprise SaaS, complex workflows, regulatory/industrial domains or digital transformation.
Proven track record of translating user research, market insights and business objectives into strategic design direction and executing that into tangible design outcomes (journeys, ecosystems, service blueprints, modular design systems).
Experience working with enterprise users and complex domains (compliance, sustainability, supply chain, EHS, data-intensive workflows) is highly desirable.
Strong ability to communicate strategic and visual narratives effectively to executive stakeholders able to present compelling design rationale, business impact and road-map alignment.
Comfortable working in ambiguity and able to lead initiatives that shape new directions, influence cross-functional groups and drive change in large organizations.
Excellent collaboration skills partnering with product management, engineering, research, marketing and operations.
Familiarity with design and prototyping tools (Figma, Miro, etc.), as well as an understanding of modular design systems, design tokens, component libraries and UX architecture.
Passion for mission-driven work, especially around sustainability, safety, responsible innovation, and software that serves enterprises and global users.
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