Overview
On Site
USD 45.00 - 48.41 per hour
Contract - W2
Skills
Reporting
Dashboard
Service Delivery
KPI
Documentation
Forecasting
Workflow
Training
Personal Development
Management
Customer Satisfaction
Life Insurance
Screening
Writing
Career Counseling
Recruiting
Law
Testing
Job Details
Project Manager - Contract - New York, NY - $45.00 -$48.41/hr.
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a Project Manager in New York, NY.
Job Description
Team Manager Onsite
Manage direct reports in multiple locations using the Engineer Report, Daily Dashboard and other operational reports.
Monitor overall performance of services and following up if service delivery is not meeting expectations.
Deliver service successfully - achieve SLAs, identify & drive glide paths for KPIs, achieve high customer satisfaction.
Hire, train, lead, motivate, develop and manage the performance of direct reports.
Develop continual service improvement plans to ensure that service adequately support business needs now in the future.
Documentation/internal forecasting activities.
Hold regular campus review meetings with Campus Managers to discuss metrics, projects.
Responsible for the workflow and resources of the team to meet the Computacenter's contractual obligations.
Liaise with IT partners/other functions to ensure that the team have the right tools / skills and processes to complete their duties.
Act as a point of contact for the team in connection with any work-related concerns issues.
Manage sickness/absence, holidays and training levels in accordance with the Computacenter processes and procedures.
Develop and agree personal development plans for all direct reports.
Hold regular 1:1s with team members and lead/document weekly team meetings.
Complete the yearly performance reviews for direct reports.
Maintain and improve customer satisfaction levels.
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a Project Manager in New York, NY.
Job Description
Team Manager Onsite
Manage direct reports in multiple locations using the Engineer Report, Daily Dashboard and other operational reports.
Monitor overall performance of services and following up if service delivery is not meeting expectations.
Deliver service successfully - achieve SLAs, identify & drive glide paths for KPIs, achieve high customer satisfaction.
Hire, train, lead, motivate, develop and manage the performance of direct reports.
Develop continual service improvement plans to ensure that service adequately support business needs now in the future.
Documentation/internal forecasting activities.
Hold regular campus review meetings with Campus Managers to discuss metrics, projects.
Responsible for the workflow and resources of the team to meet the Computacenter's contractual obligations.
Liaise with IT partners/other functions to ensure that the team have the right tools / skills and processes to complete their duties.
Act as a point of contact for the team in connection with any work-related concerns issues.
Manage sickness/absence, holidays and training levels in accordance with the Computacenter processes and procedures.
Develop and agree personal development plans for all direct reports.
Hold regular 1:1s with team members and lead/document weekly team meetings.
Complete the yearly performance reviews for direct reports.
Maintain and improve customer satisfaction levels.
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.