Business Analyst

Role: Business Analyst

Location: Charlotte, NC (Hybrid)

Duration: 6+ months

Our challenge

We are seeking a detail-oriented Business Analyst with expertise in Wires payment processing, specifically in MTS application, FedWire, and RTP file formats. The ideal candidate will have a strong background in financial transactions, data analysis, and reconciliation processes. This role will involve collaborating with cross-functional teams to enhance payment systems and ensure accuracy in financial reporting.

Responsibilities:

• Requirements Gathering: Work with stakeholders to gather and document business requirements related to payment processing and reconciliation. Analyze existing payment processes and identify areas for improvement.
• Payment Systems Analysis: Evaluate and support the implementation of ACH, FedWire, and RTP file formats. Conduct analysis of transaction data to identify trends, patterns, and discrepancies.
• Reconciliation: Develop and maintain reconciliation processes to ensure the accuracy of payment transactions. Identify and resolve any discrepancies in payment records.
• Documentation: Create and maintain comprehensive documentation for business processes, requirements, and system specifications. Develop user manuals and training materials for new systems or processes.
• Collaboration: Collaborate with IT, finance, and operations teams to design and implement payment solutions. Act as a liaison between business units and technical teams to ensure alignment on project objectives.
• Testing and Validation: Participate in system testing and validation activities to ensure payment processing systems meet business requirements.
• Assist in user acceptance testing (UAT) and provide support during the implementation phase.
• Reporting: Generate regular reports on payment processing performance and reconciliation status. Analyze and present findings to management and stakeholders.

Requirements:

• 7+ years of experience as a Business Analyst, preferably in the financial services or payments industry.
• Strong knowledge of Wires channel in payments processing, ACH, FedWire, and RTP file formats.
• Candidate should have very strong domain knowledge of Wires and also good understanding of the MTS application.
• Experience working in Agile environments and familiarity with Agile methodologies (Scrum, Kanban).
• Proficient in data analysis tools and techniques (e.g., Excel, SQL, JIRA).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and in a team-oriented environment.