Microsoft CE CRM Developer - Harrisburg, PA - remote with occasional Visit to Harrisburg, PA- 12 Months - ERPA - Hybrid in Harrisburg, PA, US | Dice.com

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Microsoft CE CRM Developer - Harrisburg, PA - remote with occasional Visit to Harrisburg, PA- 12 Months

Hybrid in Harrisburg, PA, US • Posted 11 hours ago • Updated 10 hours ago

Contract W2

Contract Independent

Contract Corp To Corp

Hybrid

Depends on Experience

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Job Details

Skills

MS Dynamics 365 CE
Omnichannel
Customer Service
Microsoft Office 365 suite

Summary

Role: Microsoft CE CRM Developer Location: Harrisburg, PA - REMOTE Duration: 12 Months

Remote with occasional travel to Harrisburg, PA

Experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape
Experience configuring Dynamics 365 Customer Service functionality including Omnichannel, Unified Routing, etc.
Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration and user management
Strong knowledge of Contact Center applications (e.g., Telephony & IVR based solutions), self-service web portals, and native mobile applications.
Adv. knowledge of Dynamics 365 CE functionalities and successful delivery of 2+ Dynamics CE implementations for high volume contact centers.
Hands-on experience with integrating Dynamics 365 CE with back-office systems (e.g., ERP) and payment gateways.
Familiarity with Agile development methodologies.
Proficient in Microsoft Office 365 suite (Teams, Word, Excel, PowerPoint) and Microsoft ADO Testing Module.
Bachelor s degree in business management or information systems.

Desired Certifications
----------------------
Dynamics 365 Fundamentals (MB-910).
Microsoft Power Platform + Dynamics 365 Core (MB-200).
Power Platform App Maker Associate (PL-100).
Dynamics 365 Customer Service Functional Consultant Associate (MB-230).
Power Platform Developer Associate (PL-400).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10114195
Position Id: 8808045
Posted 11 hours ago

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