Provides expert leadership at the enterprise level related to vast quantities of data (including disparate data), enterprise analytics, statistical modeling, and initiatives and works on the leading edge of technology, tools, and methodology to ensure that FedEx is a leader in Business Intelligence. Leads lower level Data Scientists in descriptive, diagnostic, predictive, prescriptive and ensemble modeling, advanced statistical techniques, use of database tools and/or other approaches in quantitative analysis of complex business situations. Creates and implements solutions from initial concept to fully tested production and communicates results to a broad range of audiences. Expert in the use of all data types, statistical and quantitative analysis, explanatory and high- complexity predictive modeling and fact-based management to drive decision making. Leads cross functional projects and programs. Routinely works on multiple highly complex assignments concurrently.
Essential Functions Supports service measurement, improvement, and goaling activities through advanced exploratory data analysis and statistics. Includes quantification of current, historical, or future "what if" scenarios using detailed scan data, which necessitates frequent and iterative use of Spark and big data processing instead of traditional SQL.
Provides tradeoff quantifications between service, cost, revenue, and customer experience for different scenarios through exploratory data analysis and mathematical reasoning. Requires critical thinking about orders of magnitude and asymptotic behavior of trends.
Develops fact bases to help build strategic narratives of opportunity areas through self-directed exploration of scan and service data.
Explores enhancements to service measurement and improvement activities through development and calculation of new metrics and the application of statistical process control (SPC).
Designs and implements reporting dashboards and other visualizations that track and visually communicate key business metrics and provide actionable insights
Participates in design sessions to implement experiments to answer targeted questions and solves known issues by actively engaging with business partners to understand key business challenges.
Independently works on analyzing and interpreting data to identify trends, insights, and logical data driven solutions for business problems.
Analyzes data from various databases to drive optimization and improvement of product development and business strategies.
Ensures accuracy and quality of data, including reconciliation from disparate sources.
Performs other duties as assigned
Minimum EducationBachelor's degree in a quantitative discipline required. A Master's degree in a related field may off set two years of the required experience. Related experience may offset degree requirements and related education/degree may offset experience requirements.
Minimum ExperienceSeven (7) years experience required in solving analytics problems through the application of data science techniques or work experience in measurement and analysis, quantitative business problem solving, solutions implementation, operations analysis, marketing analysis, simulation development and/or predictive analytics.
Experience should include using most of the following:
- Programming Languages: Python, Scala, R, C++, Java, and other modern languages.
- Data Tools and Frameworks: MLFlow, Databricks, Spark, Kafka, Hive, Hadoop, and others.
- Cloud Environments: Azure, AWS, etc.
- SQL (Structured Query Language).
- ETL (Extract-Transform-Load) concepts, query performance tuning and testing.
- Visualization tools such as Tableau, Spotfire, and Power BI.
Knowledge, Skills, and AbilitiesDemonstrated superior analytical skills with diverse analytics, data types and statistical software and applications.
Outstanding interpersonal skills, written, and oral communication skill. Proven leadership skills.
Ability to understand how new tools/methodology can be implemented to solve business problems.
Ability to read, analyze, and interpret common technical journals, reports, and related documents.
Ability to effectively present information to management, end users, co-workers, or vendors.
Ability to perform complex tasks with limited direction.
Proficient with MS office applications.
Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision, and dental insurance, retirement plans, and tuition reimbursement.
Pay: U.S. Pay Range: $8,007.29/month - $14,413.11/month
Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by November 11, 2025
Pay Transparency:The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
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