Overview
On Site
USD 35.00 - 37.00 per hour
Contract - W2
Skills
Policies and Procedures
Network Monitoring
ROOT
Research
Analytical Skill
Problem Solving
Conflict Resolution
Service Operations
System Monitoring
Management
Multitasking
Communication
Collaboration
Project Management
Life Insurance
Screening
Writing
Career Counseling
Recruiting
Law
Testing
Job Details
IT Operator - Day - Contract - Vienna, VA - $35.00 - $37.00/hr.
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a IT Operator- Day in Vienna, VA
Role Description
Proactively monitor the ATM enterprise for performance and availability.
Monitor ATM incidents and alerts using various monitoring tools to ensure optimum system performance.
Detect, isolate, diagnose, record, escalate, and resolve ATM operational issues, incidents, and outages as quickly as possible.
Create, document, and update incident tickets, record faults, actions for resolution, and up times.
Interface with internal teams and/or vendors to resolve ATM enterprise system outages or periods of reduced performance, in accordance with established policies and procedures
Dispatch services for ATM component failures and outages; monitor until resolution
Skills & Requirements
1-2 years of ATM and/or network monitoring experience
Ability to respond quickly and accurately in high-pressure situations
Ability to effectively manage tasks and job duties with shifting priorities
Ability to document and apply policies, standards, and procedures
Experience in problem resolution, including determining root cause, scope, and scale of issues
Exposure to validating system availability and performance
Working knowledge of enterprise systems, terminal knowledge, and IT terminology
Research, analytical, and problem-solving skills
Effective skill in exercising initiative and using good judgment to make sound decisions
Effective skill supporting a global 24/7/365, member/customer-focused services operation
Effective verbal and written communication skills
Working knowledge of ATM and/or enterprise system monitoring tools
A General Coordinator Operator ensures smooth operations across the IT department. They handle coordination tasks between different teams, manage schedules, and track project progress
Excellent organizational and multitasking skills
Strong communication and coordination skills
Familiarity with project management tools"
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a IT Operator- Day in Vienna, VA
Role Description
Proactively monitor the ATM enterprise for performance and availability.
Monitor ATM incidents and alerts using various monitoring tools to ensure optimum system performance.
Detect, isolate, diagnose, record, escalate, and resolve ATM operational issues, incidents, and outages as quickly as possible.
Create, document, and update incident tickets, record faults, actions for resolution, and up times.
Interface with internal teams and/or vendors to resolve ATM enterprise system outages or periods of reduced performance, in accordance with established policies and procedures
Dispatch services for ATM component failures and outages; monitor until resolution
Skills & Requirements
1-2 years of ATM and/or network monitoring experience
Ability to respond quickly and accurately in high-pressure situations
Ability to effectively manage tasks and job duties with shifting priorities
Ability to document and apply policies, standards, and procedures
Experience in problem resolution, including determining root cause, scope, and scale of issues
Exposure to validating system availability and performance
Working knowledge of enterprise systems, terminal knowledge, and IT terminology
Research, analytical, and problem-solving skills
Effective skill in exercising initiative and using good judgment to make sound decisions
Effective skill supporting a global 24/7/365, member/customer-focused services operation
Effective verbal and written communication skills
Working knowledge of ATM and/or enterprise system monitoring tools
A General Coordinator Operator ensures smooth operations across the IT department. They handle coordination tasks between different teams, manage schedules, and track project progress
Excellent organizational and multitasking skills
Strong communication and coordination skills
Familiarity with project management tools"
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.