Overview
On Site
USD 47.50 - 47.50 per hour
Contract - W2
Skills
NOC
Performance Management
ServiceNow
SolarWinds
Dynatrace
Issue Resolution
Optimization
Documentation
Workflow
Regulatory Compliance
Incident Management
SLA
Technical Support
Collaboration
IT Infrastructure
Event Management
ITIL
Continuous Improvement
Problem Solving
Conflict Resolution
Firewall
Cloud Computing
Amazon Web Services
Microsoft Azure
CompTIA
Network+
Cisco
Network
Cisco Certifications
Communication
Life Insurance
Screening
Writing
Career Counseling
Recruiting
Law
Testing
Job Details
NOC Engineer - Contract - Fort Mill, SC - $ 47.50 - $ 47.50/hr.
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a NOC Engineer in Fort Mill, SC.
Role Description
1. Monitoring & Performance Management
Monitor network performance, respond to alerts, and troubleshoot issues promptly.
Utilize tools like ServiceNow, SolarWinds, Dynatrace, AlertSite, and DPA for proactive monitoring and issue resolution.
Analyze monitoring data to identify trends, anomalies, and recommend improvements.
2. System Maintenance & Optimization
Perform routine system checks, maintenance tasks, and updates to ensure optimal performance.
Collaborate with datacenter teams for physical troubleshooting of devices.
3. Incident Management & Documentation
Document and track incidents, resolutions, system changes, and maintain workflow/playbooks.
Ensure compliance with security policies and participate in incident response.
Participate in on-call rotation and provide 24/7 support for monitoring and SLA adherence
4. Technical Support & Communication
Provide technical support to end-users and engage effectively with stakeholders.
Demonstrate strong communication skills with both technical and non-technical audiences.
5. Collaboration & Vendor Coordination
Work with vendors, service providers, and global teams to optimize infrastructure.
Maintain positive team relationships, including remote collaboration.
6. IT Knowledge & Standards
Possess good knowledge of IT infrastructure, event management, and ITIL standards.
Contribute to automation and continuous improvement initiatives.
. Excellent troubleshooting and problem-solving skills.
. Familiarity with firewall and security protocols.
. Knowledge of cloud services (AWS, Azure) is a plus.
. Certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent is a plus.
. Strong communication and interpersonal skills.
. Ability to work in a fast-paced and collaborative environment
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a NOC Engineer in Fort Mill, SC.
Role Description
1. Monitoring & Performance Management
Monitor network performance, respond to alerts, and troubleshoot issues promptly.
Utilize tools like ServiceNow, SolarWinds, Dynatrace, AlertSite, and DPA for proactive monitoring and issue resolution.
Analyze monitoring data to identify trends, anomalies, and recommend improvements.
2. System Maintenance & Optimization
Perform routine system checks, maintenance tasks, and updates to ensure optimal performance.
Collaborate with datacenter teams for physical troubleshooting of devices.
3. Incident Management & Documentation
Document and track incidents, resolutions, system changes, and maintain workflow/playbooks.
Ensure compliance with security policies and participate in incident response.
Participate in on-call rotation and provide 24/7 support for monitoring and SLA adherence
4. Technical Support & Communication
Provide technical support to end-users and engage effectively with stakeholders.
Demonstrate strong communication skills with both technical and non-technical audiences.
5. Collaboration & Vendor Coordination
Work with vendors, service providers, and global teams to optimize infrastructure.
Maintain positive team relationships, including remote collaboration.
6. IT Knowledge & Standards
Possess good knowledge of IT infrastructure, event management, and ITIL standards.
Contribute to automation and continuous improvement initiatives.
. Excellent troubleshooting and problem-solving skills.
. Familiarity with firewall and security protocols.
. Knowledge of cloud services (AWS, Azure) is a plus.
. Certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent is a plus.
. Strong communication and interpersonal skills.
. Ability to work in a fast-paced and collaborative environment
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.