Desktop Support - IT Specialist || System Administrator - troubleshooting - System Edge (USA) L.L.C. - Hybrid in Brooklyn, NY, US | Dice.com

System Edge (USA) L.L.C.

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Desktop Support - IT Specialist || System Administrator - troubleshooting

Hybrid in Brooklyn, NY, US • Posted 9 hours ago • Updated 5 hours ago

Contract Corp To Corp

Contract Independent

Contract W2

On-site

Depends on Experience

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Job Details

Skills

Customer Service
HITECH
IT Service Management
Internet
Laptop
Law
Management
Microsoft Office
Network
Regulatory Compliance
Remote Support
ServiceNow
Software Support
Technical Support
Videoconferencing
WebEx
HIPAA

Summary

Hello,

We are urgently hiring for the below role with our Direct client State of New York (NYS):

Note: We are the direct prime vendors with the State Of New York.

Job Title: IT Specialist | Desktop Support | System Administrator - troubleshooting

Job ID: HBITS-07-14370

Location: 754 Lexington Avenue Brooklyn NY, 11221 (Onsite - Hybrid)

Duration: 30 months

Client / Dept.: New York State Information Technology Services (ITS)

Only 7+ Years candidate needed for submissions.

Required Documents:

Stamped VISA Copy, Passport COPY, DL Copy/ State ID, Bachelor Degree copy & 3 Prof.

JOB DESCRIPTION:

78 Months - Technical experience in end-user desktop troubleshooting and support.
78 Months - Technical experience with office-wide PC, laptop, network and printer/peripheral troubleshooting and support activity.
72 Months - Experience with ticket management software and related procedures (e,g, ITSM Service Now)
72 Months - Experience supporting, troubleshooting, and operating video-teleconference equipment.
72 Months - Experience with the Microsoft Suite of products as well as Desktop O/S.
48 Months - Experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff.
48 Months - Experience in understanding and compliance with confidentiality related to sensitive data. (e.g., HIPAA/HITECH Law, Pub 1075)
48 Months - Experience in a customer service related support position providing direct, in-person technical support to Executive level clients/customers and administrators
48 Months - Experience managing and prioritizing support calls
24 Months - Experience with internet-based teleconference software support (e.g. WebEx, MS Teams, Zoom)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: 10106959
Position Id: 8808233
Posted 9 hours ago

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