Operational Data Analyst

Operational Data Analyst - Contract or CTP - Denver, CO - $51.15- $51.15/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Operational Data Analyst in Denver, CO.

Role Description

Assist the team in the collection, processing and distribution of the data, information and knowledge necessary to coordinate service deployment into the company's private and public cloud infrastructure.
Use analytical skills to turn data into information and information into knowledge is fundamental to this position.
Support the team in the design and implementation of process improvements and introduction/operation of automated metrics generation.
The automation environment is a combination of a proprietary collection of applications, Jira, Smartsheet (being deprecated), Remedy and Excel documented in Lucidchart, PowerPoint and/or Word.
Easily accessible and understandable products such as status dashboards, data integrations, workflows, delivery metrics,
customer satisfaction reporting and efficacy reports for both near-real-time and trending-over-time intervals are the end goal.
Operate automated report dissemination and notifications.
Troubleshoot and escalate issues related to process and technology.
Establishment of an effective feedback plan for the tools and processes used by the team.
Visualize and document the execution of complex business processes.
Perform data collection, analysis, and validation.
Respond to data inquiries from various groups within an organization.
Documents reporting requirements and processes and validates data components as required

Skills & Requirements

8+ years of IT project-based team experience.
5+ years of experience working with enterprise-level projects. Cable industry experience preferred.
Experience in data mastering tasks such as source identification, data collection, data transformation, normalization, rule administration, error detection and correction, data consolidation, data storage, data distribution, data classification, taxonomy services, data enrichment, hierarchy management, business semantics management and data governance.
Experience with Jira and Remedy (or comparable) required. JQL experience is preferred.
Experience with Confluence, creating pages & content preferred.
Experience with Smartsheet, Lucidchart and Excel.
Demonstrated experience in creating informative and consumable metrics communication content.
Demonstrated process documentation skills such as flow charts, swim lane diagrams, sequence diagrams and data flow diagrams.
Attention to detail.
Obsession with achieving and maintaining clean and accurate data.
Continuously seeks opportunities to improve features, performance, and usability of the metrics generation/distribution system and processes used by the team.
Strong logical and analytic skills.
Ability to work effectively in a matrixed environment and deal effectively with ambiguity.
Exceptional people skills. Comfortable driving, coaching and working with a diverse group of people and serve as arbitrator when conflicts arise.
Excellent written and verbal communication skills.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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