Overview
On Site
$100,000 - $140,000
Full Time
100% Travel
Skills
ERP
PMP
Program Manager
Project Manager
ERP cloud
Agile
Health Care
JIRA
Program Management
Project Management
Job Details
Role: Program Manager
Location: New Jersey, USA (Relocation Required 100% onsite)
Job Type: Full-time
About the Role
We are seeking an experienced Program Manager who can effectively bridge communication between customers and offshore delivery teams, ensuring seamless execution of programs and projects. The ideal candidate will bring a strong mix of customer engagement, program governance, and technical solutioning mindset to align business needs with practical delivery outcomes.
Key Responsibilities
- Act as the primary point of contact for customers, building trusted relationships and understanding their business needs.
- Manage end-to-end program delivery, coordinating between customers, onsite teams, and offshore delivery teams.
- Oversee program planning, tracking, governance, and reporting to ensure milestones are met on time and within budget.
- Collaborate with technical teams to provide high-level solutioning input, ensuring alignment with business and technology objectives.
- Drive issue resolution, risk management, and change management across projects.
- Prepare and deliver executive-level status updates and presentations for stakeholders.
- Ensure compliance with organizational processes, quality standards, and contractual commitments.
- Mentor and guide project managers, leads, and offshore teams to ensure consistent delivery practices.
Required Qualifications
- 10+ years of experience in program or project management within IT services or technology consulting.
- Proven ability to work with offshore teams and manage multi-location delivery models.
- Strong experience in customer-facing roles, with excellent communication and relationship management skills.
- Solid understanding of technical solutioning concepts in enterprise IT, ERP, or cloud-based systems.
- Strong organizational, leadership, and stakeholder management skills.
- Experience in program governance, reporting, and risk management frameworks.
- Willingness and ability to relocate to New Jersey.
Preferred Qualifications
- Background in ERP, supply chain, healthcare, or cloud-based solutions is a plus.
- PMP, PgMP, or Agile certifications preferred.
- Hands-on experience with collaboration tools such as Jira, Confluence, or MS Project.
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