NOC Engineer - Sharpedge Solutions - Remote | Dice.com

Sharpedge Solutions

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NOC Engineer

Remote • Posted 8 hours ago • Updated 8 hours ago

Contract W2

Contract Independent

Remote

$60 - $65/hr

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Sharpedge Solutions

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NOC Engineer

Summary

Title: NOC Engineer Location- Remote

Key Responsibilities:
Monitor public cloud infrastructure (compute, storage, networking, and
Kubernetes clusters) using observability tools like Prometheus, Grafana, and internal
dashboards.
Identify, triage, and respond to real-time alerts and incidents to prevent or minimize
customer impact.
Perform first-level troubleshooting of system issues, including host failures, degraded
services, and latency incidents.
Escalate critical issues to CloudOps Engineering, Network Infrastructure, or Security
teams following predefined runbooks and escalation paths.
Maintain clear documentation of incidents, resolutions, and system changes in the
ticketing system (e.g., Jira, PagerDuty, or internal tooling).
Write and update operational playbooks to standardize response procedures for cloud
infrastructure issues.
Collaborate in post-incident reviews with the Network Infrastructure and CloudOps teams
to identify root causes and help implement long-term fixes.
Qualifications:
2+ years of experience in a NOC, cloud operations, or system monitoring role, preferably
in a public cloud or SaaS environment.
Strong understanding of Linux systems, networking concepts (TCP/IP, DNS, VPN, BGP),
and system administration basics.
Experience working with Juniper and Arista network equipment, including basic
configuration and troubleshooting.
Familiarity with container orchestration and cloud-native tools (e.g., Kubernetes, Docker)
is a plus.
Excellent troubleshooting skills and ability to work calmly in high-pressure, time-sensitive
situations.
Strong communication skills with the ability to write clear incident reports and Cloud
Operations playbooks.
Experience with services (e.g., Droplets, VPCs, Load Balancers, Spaces)
is highly preferred.
Preferred Qualifications:
Certifications in Juniper (e.g., JNCIA, JNCIS) or Cisco (e.g., CCNA) technologies.
Familiarity with Infrastructure-as-Code tools (e.g., Terraform) and CI/CD pipelines.
Prior experience in high-availability cloud environments and large-scale incident
management.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115377
Position Id: 8804402
Posted 8 hours ago

Company Info

About Sharpedge Solutions

Sharpedge Solutions is a leading technology product development and services company providing cutting-edge solutions to various industries across the spectrum. We offer broad-scale cost-effective technical solutions through our Onsite-Offshore model ranging from design, architecture, development to implementation and support. Sharpedge offers IT expertise in multiple verticals such as Insurance, Telecom, Healthcare, Banking & Financial Services, Retail, and Manufacturing.

Our services comprise of building, re-engineering, enhancing, and supporting enterprise applications. Sharpedge's seasoned professionals and innovative products ensure our clients stay ahead of the curve in the fast-evolving technology market.

With over 20 years of successful operations and exceptional growth history, we take great pride in delivering quality solutions that improve performance and reduce IT costs while increasing the return organizations get from their investments and assets.

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NOC Engineer

Sharpedge Solutions

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