System Analyst (IVR - Telephony Exp) - Westlake, TX - Lorven Technologies, Inc. - Westlake, TX, US | Dice.com

Lorven Technologies, Inc.

Apply Now

System Analyst (IVR - Telephony Exp) - Westlake, TX

Westlake, TX, US • Posted 3 hours ago • Updated 2 hours ago

Contract Corp To Corp

Contract Independent

Contract W2

On-site

Apply Now

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Fitment

Dice Job Match Score™

✨ Finding the perfect fit...

Job Details

Skills

IVR
System Analyst

Summary

Role: System Analyst

Location: Westlake, TX

Duration: Long Term Contract

Job Description:

Bachelor degree required technology related field preferred
5+ years of project delivery experience in a systems or business analyst role
3+ years working on agile teams delivering value in digital products (Agile/Scrum experience preferred)
Experience with systems development methodologies and formal documentation processes
Proven track record of delivering in a fastpaced, evolving environment
Experience with project management in a technology/software development organization
Experience crafting web based transactional applications in Agile/Scrum methodology, including requirements, user stories, and project tracking using JIRA
Knowledge of the financial services industry and contact center/telephony space is a plus
Experience with APIs is a plus
Experience with contact center integration projects
Familiarity with Genesys or similar telephony platforms
Exceptional communication skills as a writer, presenter, and facilitator, both written and verbal
Strong collaboration and consensus building abilities
Results oriented mindset with the ability to operate effectively at both strategic and tactical levels
Proactive team player who understands how systems applications can solve business problems and meet objectives
Broad application technology knowledge e.g., SQL, use case writing, business process and system workflow documentation and recognized expertise in two or more areas
Highly developed organizational skills, including the ability to prioritize tasks and meet deadlines
Entrepreneurial thinker, comfortable embracing, proposing, and leading change
Experience solving complex business problems and translating them into simple software solutions Comfortable woking in a highly matrixed environment involving multiple partners and technical groups

Mandatory Skills

Systems Analyst

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120137
Position Id: 2025-65670
Posted 3 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

System Analyst (IVR - Telephony Exp)

Westlake, Texas

•

Today

Bachelor degree required technologyrelated field preferred 5+ years of project delivery experience in a systems or business analyst role 3+ years working on agile teams delivering value in digital products (Agile/Scrum experience preferred) Exerience with systems development methodologies and formal documentation processesProven track record of delivering in a fastpaced, evolving environment Experience with project management in a technology/software development organization Experience crafting

Easy Apply

Third Party, Contract

$50 - $60

System Analyst

Westlake, Texas

•

Today

IVR (Telephony Experience) is mandatory for this role Bachelor degree required technologyrelated field preferred 5+ years of project delivery experience in a systems or business analyst role 3+ years working on agile teams delivering value in digital products (Agile/Scrum experience preferred) Exerience with systems development methodologies and formal documentation processesProven track record of delivering in a fastpaced, evolving environment Experience with project management in a technology/

Easy Apply

Contract, Third Party

$60 - $65

System Analyst

Westlake, Texas

•

Today

Title: System Analyst Location: Westlake TX (Onsite) Duration: Long Term Contract Must Have 10+ Year of expMust have exp with IVRJob description Bachelor degree required technologyrelated field preferred5+ years of project delivery experience in a systems or business analyst role3+ years working on agile teams delivering value in digital products (Agile/Scrum experience preferred)Exerience with systems development methodologies and formal documentation processesProven track record of deliverin

Easy Apply

Third Party, Contract

Depends on Experience

Systems Analyst

Westlake, Texas

•

Today

Easy Apply

Full-time, Part-time, Contract, Third Party