System Analyst - Purple Drive Technologies LLC - Westlake, TX, US | Dice.com

Purple Drive Technologies LLC

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System Analyst

Westlake, TX, US • Posted 4 hours ago • Updated 17 minutes ago

Full Time

Part Time

On-site

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Job Details

Skills

Project Delivery
Systems Engineering
Project Management
Software Development
Agile
Scrum
User Stories
JIRA
Financial Services
Genesys
Communication
Collaboration
Consensus Decision-making
SQL
Use Cases
Writing
Business Process
Workflow
Documentation
Organizational Skills
Interactive Voice Response
Telephony

Summary

Role: System Analyst

Location: Westlake TX

Bachelor degree required technology related field preferred

5+ years of project delivery experience in a systems or business analyst role
3+ years working on agile teams delivering value in digital products (Agile/Scrum experience preferred)
Experience with systems development methodologies and formal documentation processes Proven track record of delivering in a fast paced, evolving environment
Experience with project management in a technology/software development organization
Experience crafting web based transactional applications in Agile/Scrum methodology, including requirements, user stories, and project tracking using JIRA
Knowledge of the financial services industry and contact centre/telephony space is a plus
Experience with APIs is a plus
Experience with contact centre integration projects
Familiarity with Genesys or similar telephony platforms
Exceptional communication skills as a writer, presenter, and facilitator, both written and verbal
Strong collaboration and consensus building abilities
Results oriented mindset with the ability to operate effectively at both strategic and tactical levels
Proactive team player who understands how systems applications can solve business problems and meet objectives
Broad application technology knowledge e.g., SQL, use case writing, business process and system workflow documentation and recognized expertise in two or more areas
Highly developed organizational skills, including the ability to prioritize tasks and meet deadlines
Entrepreneurial thinker, comfortable embracing, proposing, and leading change
Experience solving complex business problems and translating them into simple software solutions Comfortable working in a highly matrixed environment involving multiple partners and technical groups

Mandatory Skills

Systems Analyst

IVR (Telephony Experience)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91018020
Position Id: PDT - 9444-10579-1762431872
Posted 4 hours ago

Company Info

About Purple Drive Technologies LLC

Founded in 2007, Purple Drive started as a tech solutions firm and has grown into a full-service consulting and talent partner. We help businesses navigate complex technology challenges while connecting top professionals with career-defining opportunities.

We believe in transforming businesses through smart IT solutions and empowering technologists to grow their expertise through challenging projects and meaningful partnerships. Built on over 20 years of trusted relationships, we create success stories for both our clients and the talented professionals who drive innovation forward.

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