About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.
Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!
Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.
Job Summary:
Tryfacta is seeking a Applications Architect Advanced. for our client in T allahassee, Florida area. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!
Title/Role: - Applications Architect Advanced.
Adress: - Tallahassee, Florida area.
We are seeking an Applications Architect to oversee, develop and coordinate complex IT product and solution development initiatives for the ServiceNow platform. The selected candidate will work with stakeholders to manage delivery schedules, technical integration, and product performance, ensuring alignment with the Department's business goals and technology standards. This role requires a hands-on leader with experience in product lifecycle management, including development planning, feature delivery, and release cycles for software-based solutions. The Product Development Coordinator will serve as a liaison between business owners and technical teams, balancing business priorities with technical constraints and ensuring quality product delivery. Responsibilities include assisting with managing schedules, resolving delivery risks, development work, facilitating stakeholder alignment, and supporting the transition of new capabilities into operations. The candidate must demonstrate strong organizational, technical, and customer-facing communication skills, as well as experience coordinating delivery roadmaps with enterprise architecture and engineering teams.
Scope of Work
Required consultant experience provided by Contractor, shall include:
" IT Product Development & Lifecycle Management
o Minimum 7 years in IT product development and experience managing product
development timelines, release planning, feature delivery, and post-deployment support.
" Cross-Functional Leadership
o Minimum 5 years leading complex, multi-team product or technology solution delivery in
high-tech or government environments.
" ServiceNow Platform Expertise
o Proven experience with ServiceNow development, implementation, and enhancement,
including workflows, modules, and system integrations.
" CMDB & Discovery Tool Oversight
o Experience managing CMDB structure, data quality, and governance.
o Experience with ServiceNow Discovery tool implementation, including automated asset
discovery, data validation, and integration.
" Stakeholder Communication & Collaboration
o Strong ability to communicate complex technical information to business owners,
leadership, and technical teams.
o Proficiency with collaborative tools such as SharePoint 365, Microsoft Project, and Azure
DevOps.
Preferred Experience:
" Enterprise Architecture Alignment
o Familiarity with aligning ServiceNow products and enhancements with enterprise
architecture principles and organizational standards.
" Software Quality & Testing
o Experience in prototyping, technical evaluation, solution testing, or validating releases for
production readiness.
" Process Improvement & Continuous Delivery
o Experience integrating continuous improvement practices and incorporating user feedback
into product enhancements.
" Government or Large-Scale Project Exposure
o Experience in government IT programs or large-scale enterprise projects, including
coordination of multi-vendor teams.
" Customer-Facing or Training Support
o Experience supporting business teams, end users, or organizational training related to
ServiceNow platform changes.
3.1
Required Duties and Responsibilities of Consultant shall include but are not limited to:
The consultant shall perform, but is not limited to, the following duties:
Product Development and Lifecycle Management
" Oversee ServiceNow product development from planning through implementation and post
deployment support.
" Manage product development timelines, feature delivery, and release schedules.
" Translate business requirements into actionable development and delivery plans.
" Monitor and report on product performance, risks, and readiness for release.
Cross-Functional Leadership
" Lead and coordinate cross-functional teams, including technical staff, business stakeholders,
and vendors.
" Facilitate collaboration between enterprise architecture, developers, and business owners.
" Motivate and manage team members to achieve project and product delivery objectives.
Application Governance & Oversight
" Define, implement, and monitor application governance policies for ServiceNow modules and
integrations.
" Ensure consistent standards are applied across all ServiceNow applications, including
development, testing, deployment, and retirement.
" Conduct regular reviews of application configurations, workflows, and customizations to
maintain compliance with organizational and regulatory standards.
" Collaborate with stakeholders to ensure alignment between business needs, technical
constraints, and governance policies.
ServiceNow Platform Management
" Provide oversight for platform configuration, enhancement, and integration activities.
" Ensure adherence to ServiceNow best practices, workflows, modules, and system integrations,
including API integrations with internal and external systems.
" Support prototyping, solution testing, and technical evaluations prior to production releases.
CMDB & Discovery Tool Oversight
" Manage or coordinate CMDB structure, data quality, and governance processes.
" Oversee ServiceNow Discovery tool implementation, including automated asset discovery, data
validation, and integration.
" Ensure accurate and reliable data collection for IT assets and configuration items.
Agile and Iterative Delivery
" Support Agile, Scrum, or iterative delivery processes, including backlog grooming, sprint
planning, and iterative development cycles.
" Coordinate development priorities with stakeholders and adjust delivery plans as needed.
Governance, Compliance, and Standards
" Ensure compliance with government IT governance requirements, including Florida IT rules
(60GG-1 through 5, F.A.C.).
" Align product development activities with enterprise architecture, accessibility, and security
standards.
Stakeholder Communication and Collaboration
" Communicate technical and functional information clearly to business owners, leadership, and
technical teams.
" Present product functionality, performance metrics, delivery progress, and risk mitigation plans.
" Facilitate training, knowledge transfer, and guidance for business users impacted by
ServiceNow changes.
Continuous Improvement and Quality Assurance
" Recommend and implement process improvements to enhance product delivery and platform
performance.
" Collect and integrate feedback from users to support continuous improvement initiatives.
" Monitor quality of deliverables and ensure adherence to project standards and organizational
best practices.
Documentation and Reporting
" Maintain accurate documentation of ServiceNow configuration, CMDB structures, and
Discovery processes.
" Produce regular reports on project status, product readiness, and risk mitigation efforts.
" Document lessons learned and provide recommendations for future platform enhancements.
Customer-Facing and Training Support (Preferred)
" Support internal business teams and end-users through training sessions, workshops, or
onboarding related to new ServiceNow capabilities.
" Serve as a liaison to ensure users understand platform functionality and adopt new features
effectively.
Other Duties
" Follow all Department, ISP, and team-defined standards and procedures.
" Perform other related duties as required.
Education/Certifications:
Bachelor's Degree in one of the following, or equivalent work experience:
" Computer Science
" Information Systems / MIS
" Business Administration (IT focus)
" Information Technology
Required Certification:
" ServiceNow System Administrator Certification
Preferred Certifications (optional):
" Certified Implementation Specialist (CIS) ServiceNow
" Project Management Professional (PMP)
" ITIL Foundation or Agile/Scrum certification
Tryfacta is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10107000
- Position Id: 25-61521
- Posted 1 day ago