1st Line Support Jobs in Austin%2C TX

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OIM Support Analyst

ApTask

Austin, Texas, USA

Full-time

Position Title: OIM Support Analyst Job Location: Austin, TX or Phoenix, AZ (Onsite) Job Type: FTE JOB DESCRIPTION: We are looking for an OIM Support engineer, who would be helping our production support team with Client interaction, Providing Technical Solutions, Task management, Technical support to team, implement Upgrade /enhancements, perform root cause analysis and implement operational/technical improvements.Excellent attention to detail and work load management, responsive to emails, pin

IT Operations Specialist

Take2 Consulting

Austin, Texas, USA

Contract

Take2 provides IT services and staff augmentation to both Federal and commercial clients. Our work environment is characterized by innovation, collaboration, and a strong focus on rewarding our employees. We are proud to have been recognized by the Inc. 5000 for five consecutive years as one of the nation s fastest-growing companies, and we have also been honored with awards such as the Washington Business Journal Best Places to Work and Virginia Business Best Places to Work. In addition, we ha

Service Desk Analyst

TEKsystems c/o Allegis Group

Austin, Texas, USA

Full-time

One of TEKsystems financial institutions is looking to add a Service Desk Analyst to their team to help improve IT operations within the company! Below are the details of what they are looking for. Description: Someone with a broad experience in IT Demonstrated experience in efficiently managing ticket backlogs and driving resolution of pending tickets, particularly in a fast-paced environment. Proven ability to conduct thorough research and analysis to identify underlying reasons for unresolve

Apple Deskside Support Technician

NHRG, Inc.

Austin, Texas, USA

Contract

Apple Deskside Support Technician Note: This position s work will be 60% Apple device support and 40% Windows device support. This position is 100% onsite in Austin, TX Minimum Qualifications: Proficiency in Hardware and Software Troubleshooting: Candidates should demonstrate a strong ability to diagnose and resolve hardware and software issues on Apple devices, including Macs, iPhones, and iPads. This includes troubleshooting hardware malfunctions, software glitches, and compatibility issues wi

Desktop Support Technician

TEKsystems c/o Allegis Group

Austin, Texas, USA

Full-time

Desktop Support Tier 1 Technician TEKsystems is looking to add a desktop suort technician to help a long time client with their IT operations. Below is some of the skills and requirements needed for you to be considered. Location: Austin, TX Responsibilities: User Support: Provide first-level technical support to end-users via phone, email, or in person.Troubleshooting: Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and peripherals.Software Installa

Support Engineer - Microsoft - Contract

Inspire Recruitment Inc.

Austin, Texas, USA

Contract

We are working with a government agency in Austin Texas to find a Support Engineer for their team. The Support Engineer's responsibilities will include Desktop support, configuring operating systems and software Upgrades, using remote desktop connections to troubleshoot problems, all this while delivering outstanding customer service. To be the right fit for this role a degree in a relevant field, like Computer Science, IT, or Software Engineering would be awesome. That said, our client values

Lead Technical Support/Tier 2/3 Support (Required Local and Public Sector experience)

TexcelVision Inc.

Austin, Texas, USA

Contract, Third Party

Respond by: 05/10/24 Rate: DOE Type: Contract Please respond with resume and 3 references preferably supervisor (name, title, company, email, phone number) Preference will be given to candidates who meet all preferred skills and have public sector experience Background Check will be performed if a candidate is selected for placement and will have to be passed' Work mode: Currnetly teelwork Job Description: We are seeking to enhance LTC department by adding a System Analyst focused on incid

Appian Developer - Level 3

HTC Global Services

Austin, Texas, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an

OIM Support Analyst

Nityo Infotech Corporation

Austin, Texas, USA

Full-time

Role: OIM Support Analyst Location: Austin, TX AND Phoenix, AZ Duration: Full Time Interview- Video Job Description: We are looking for an OIM Support engineer, who would be helping our production support team with Client interaction, Providing Technical Solutions, Task management, Technical support to team, implement Upgrade /enhancements, perform root cause analysis and implement operational/technical improvements. Excellent attention to detail and work load management, responsive to emails

CAPPS Financials Technical Support Specialist

Neos Consulting

Austin, Texas, USA

Contract

Neos is a leading Austin-based IT Staffing and Consulting firm, and was recognized as one of the in Austin by the Austin Business Journal. **S andCANDIDATES LOCAL TO AUSTIN, TEXAS NEED APPLY** Neos is currently seeking a CAPPS Financials Technical Support Specialist for a contract position with our client in Austin, Texas. Primary responsibility is to provide daily, general guidance and troubleshooting support for CAPPS Financials to end-users and support staff via email, MS Teams chats/calls,

Field Service Technician

SHI International Corporation

Austin, Texas, USA

Full-time

Job Summary SHI has an exciting opportunity available in our Enterprise Solutions Group as a Field Service Technician. This is a full-time position that reports to customer's headquarters on a daily basis and requires travel to customer's satellite sites. The Field Service Technician can expect repair tickets to be assigned daily. The Field Service Technician will then schedule service with the end user and travel to the site to resolve the hardware and software issues. Work hours are Monday th

Program Manager V

BCforward

Austin, Texas, USA

Contract

Program Manager V BCforward is seeking a Program Manager V to work remotely in Austin Texas. Position Title: Program Manager V Start Date: 5/15/2024 - 5/14/2024 Length of Contract: 12 months Location: US - TX - Remote Role Mandate: The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc. or any other non-IT based project. Candidate Value Proposition: The

NOC Analyst / Slack ChatOps Support (2nd shift)

Tentek, Inc.

Austin, Texas, USA

Contract

NOC Analyst / Slack ChatOps Support (2nd shift) - You will provide Slack ChatOps support for technical processes and operations. Our User community will range from our Customer Service Reps to high-level technology engineers. - The successful candidate will provide Slack/ChatOps live support to Users across an organization of 10,000+ employees. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) - Professional experience of 2-5+ years in IT Network / Data Center Operations

IT Systems Engineer

Atlas Technica

Austin, Texas, USA

Full-time

Position Name: Systems Engineer Reports to: Client Technology Manager Location: Austin, TX - Dedicated On-Site Type: Full-Time Salaried, Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who sha

Field Service Lead

Luna Data Solutions, Inc.

Austin, Texas, USA

Contract

We are currently hiring a Field Service Lead for a long term contract located in the Dallas Ft. Worth area The ideal candidate must have an experience as a Team Lead, Manager, or other Leadership position. This position requires at least 3 days onsite in one of the locations listed below. If selected, your duties and responsibilities associated with this position will include, but not be limited to, the following: Performing planning, organizing, staffing, leading, and disciplinary actions.Servi

Technical Support Engineer

Take2 Consulting

Austin, Texas, USA

Contract

Client is seeking Technical Support Engineers who will directly contribute to the transformative growth within our Cloud and Enterprise Infrastructure division by supporting Cloud Remote Technical Support team reporting to the Cloud Sr. Engineering Services Manager. The ability to work across cultural boundaries and to collaborate with other teams are key skills required for this role. The position requires working in a 24/7 operation and will require someone who is pro-active and communicates e

Geek Squad Agent (Retail Store)

Best Buy

Austin, Texas, USA

Full-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi

Geek Squad Agent (Retail Store)

Expedia Group

Austin, Texas, USA

Full-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi

Product Insights Support Engineer

Apple, Inc.

Austin, Texas, USA

Full-time

Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing

Enterprise Technical Support Engineer

Apple, Inc.

Austin, Texas, USA

Full-time

Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing