1st Line Support Jobs in Boston, MA

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Quality System Specialist

Talent Group

Waltham, Massachusetts, USA

Contract

Job Title: Quality System Specialist Location: Waltham, MA Duration: 8+ months Contract Remote/Onsite/Hybrid: Hybrid - 2 days Remote & 3 days onsite. (Relocation Allowed or Relocation not Allowed): NA Responsibilities: Support global Quality Systems operations for compliance and efficiency.Assist in system governance and harmonization across sites.Gather requirements for system improvements and maintenance.Manage change controls and ensure system validation.Support issue resolution and validati

Geek Squad Agent (Retail Store)

Expedia Group

Watertown, Massachusetts, USA

Full-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi

Geek Squad Agent (Retail Store)

Best Buy

Watertown, Massachusetts, USA

Part-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi

Junior IT Service Technician

GovCIO

Boston, Massachusetts, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Boston, MA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operat

Junior IT Support Specialist

Motion Recruitment Partners, LLC

Avon, Massachusetts, USA

Full-time

Our Client, a renewable energy company focused on lithium ion battery cell manufacturing, are currently looking of a Support Engineer to help support internal users. In this role you will be focused on supporting users within a full Windows environment, as well as phone support on both IOS & Android devices through Intune. This role will require an on-site presence within the Boston area 5 days a week, and there will be some travel involved as well to their new facility which is being converted

Junior IT Engineer/ Help Desk Engineer

Motion Recruitment Partners, LLC

Cambridge, Massachusetts, USA

Full-time

Job Description Our Client, a renewable energy company focused on lithium ion battery cell manufacturing, are currently looking of a Support Engineer to help support internal users. In this role you will be focused on supporting users within a full Windows environment, as well as phone support on both IOS & Android devices through Intune. Full Time Position. On site in Boston. A vehicle/ Valid License is required for this role, as there would might some travel to help set up their new facility.

Executive Support Analyst

Mitchell Martin, Inc.

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent

Tech Application Support - Expert

Robert Half

Remote or Quincy, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for Technical Application Support (CA PAM). Responsibilities: Deploy privileged access management solutions in a multi-domain network-segmented environment. Integrate CA-PAM solutions with various identity platforms. Showcase proficiency with Linux, Windows, and other platforms. Develop and implement scripts and automation for PowerShell RESTAPI integrations. Generate comprehensive documentation pertaining to project progress and resu

Desktop Support Specialist

Emerson College

Boston, Massachusetts, USA

Full-time

Join our community and experience Emerson College! The Desktop Support Specialist plays a vital role in the daily operation of the IT Help Desk and the technology support of Emerson College students, staff, and faculty. This role is responsible for primary Tier 2 computer support by completing assigned trouble tickets across campus, and will interact with customers and stakeholders daily. Additionally, this role will require you to provide necessary support to our Help Desk student employees. T

System Administrator

DS Graphics, Inc.

Canton, Massachusetts, USA

Full-time

About DS Graphics/Universal Wilde DS Graphics/Universal Wilde is a recognized market leader in the print and communications industry. We employ some of the most talented print professionals in the communications industry and our wide spectrum of services is supported by the most advanced, efficient equipment and technology that the industry has to offer. We are committed to a culture that strives for and recognizes our Core Values: delivering exceptional results, teamwork, innovation and improve

Help Desk Analyst

Robert Half

Beverly, Massachusetts, USA

Full-time

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Hi Tech Engineering field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Beverly, Massachusetts, the Help Des

L2 Desktop Support Specialist

Complete Corporate Solutions

Danvers, Massachusetts, USA

Contract

Job Description JOB DUTIES Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems. Performs analysis, diagnosis, installation, and

Infrastructure Manager

Robert Half

Boston, Massachusetts, USA

Full-time

Description Rober Half is assisting a client in the Greater Boston area to hire a Data Center Manager with a strong, hands-on background managing data center operations and infrastructure. This is a permanent placement position. Responsibilities: Manage end-user accounts, permissions, access rights, and storage allocations.Lead the standard setting for directory services, including Active Directory, SAML 2.0, and Federation Services on hyper cloud environment.Oversee the efficient use of VMware

Desktop Technician

Ventures Unlimited

Marlborough, Massachusetts, USA

Full-time

Job Title: Desktop Technician Location: Marlborough, MA onsite from day one Type: Full Time Position Job Description: Relevant Experience (in Yrs): 5+ years Imaging of laptops to the standard image available.Experience on Office 365 application troubleshooting and licensing modelSetting the equipment s (laptops & iPads) as per customer policy.Advanced OS/software troubleshooting that cannot be resolved over the phone.Thorough knowledge of iOS operating system, its upgrades and related troubles

Sr Manager, Product Management

Thermo Fisher Scientific

Waltham, Massachusetts, USA

Full-time

Job Description Senior Product Manager, Bioprocess Automation and Technologies Location: East Coast Preferred Locations: Remote (Waltham, MA, Frederick, MD) This position is part of the Bioprocess Equipment and Automation business unit within the Single Use Division of Thermo Fisher Scientific. The ideal candidate will be based in Waltham, MA, or Frederick, MD with the ability to travel to sites, visit customers, and collaborate with R&D, Commercial, and other functional teams. This is an ex

Application Security Architect

Nustar Technologies

Boston, Massachusetts, USA

Third Party, Contract

Key Responsibilities: Conduct comprehensive architecture reviews of new software applications to identify security risks, propose mitigation strategies, and ensure alignment with security best practices.Perform Security Risk and Assessments (SRA) for critical applications, identifying potential vulnerabilities and recommending enhancements to strengthen security posture.Develop and maintain security policies and procedures related to application development and deployment.Secure container orches

AV Field Service Engineer

TEKsystems c/o Allegis Group

Salem, Massachusetts, USA

Full-time

Description: A company who is global leader in designing, integrating, supporting, managing, and deploying audio visual and unified communication systems and services that allow organizations to thrive within evolving workforces, environments, and work styles is looking to hire an AV field tech. The AV field service tech will be responsible for supporting events and meetings. They will be traveling to various sites to get the presentation spaces i.e auditorium/conference rooms up to date in rega

Help Desk Support Engineer

Motion Recruitment Partners, LLC

Billerica, Massachusetts, USA

Full-time

A well known and reputable educational company based in Billerica, MA currently hiring for a Help Desk Support Engineer to help support end users for a 6-month project. You will be working primarily with Windows, Active Directory, Exchange, as well as imaging and shipping machines and resetting passwords. Ideally this person will have at least one year of experience in a Windows environment. Contract Duration: 6 Months Required Skills & Experience Windows Active Directory Office365/Exchange IT

EMR Implementation Manager

Robert Half

Boston, Massachusetts, USA

Contract

Description We are searching for an EMR Implementation Manager to join our team in the healthcare industry, specifically within hospitals and social assistance sector. The role is located in Roxbury, Massachusetts and requires working on-site. This role offers a short term contract employment opportunity, focusing on the implementation of an EMR system, primarily NetSmart's MyEvolve, for a 40-bed inpatient unit. Responsibilities: Oversee the implementation of the EMR system, NetSmart's MyEvolve

Geek Squad Agent (Retail Store)

Expedia Group

Mansfield, Massachusetts, USA

Full-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi