1st Line Support Jobs in Charlotte, NC

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Senior Delivery Lead - Cloud Governance Authority Operations

Bank Of America

Charlotte, North Carolina, USA

Full-time

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds

Sr QA (Child Support)

Acclaim Systems

Remote

Full-time

QA Review of Project Deliverables and Project ArtifactsMonitor and advise on status of deliverables and other project artifactsCoordinate collaboration needs for completing deliverables and artifactsTrack project requirement status in Azure DevOpsReport on requirement status in DevOpsParticipate in weekly Project Management meetingsMonitor and advise PM on status of Risks and IssuesReview meeting recordings and transcriptsMaintain project roster - Notify client of adds, changes, deletesCoordinat

Customer Support Engineer

Value Consulting

Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura

Software Developer

Robert Half

Charlotte, North Carolina, USA

Full-time

Description Develop and maintain scalable web applications using PHP, JavaScript, HTML, CSS, and SQL. Collaborate with cross-functional teams to gather and analyze requirements, design solutions, and implement features. Write clean, well-structured, and maintainable code following best practices and coding standards. Optimize applications for maximum speed and scalability. Implement security and data protection measures to safeguard sensitive information. Conduct thorough testing and debugging t

Sr Oracle HR Functional Consultant

Spectrum

Charlotte, North Carolina, USA

Full-time

When working through a challenge, are you analytical, thoughtful, and calm? Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? If you value building relationships with credibility and confidentiality, our team would love to meet you. Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet , TV, mobile, and voice. Our team plays the integral

IT Help Desk Coordinator

JBC powered by Workgenius

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other

Infrastructure Engineer

Medical Mutual of Ohio

Remote

Full-time

There s a reason we ve been selected as a Top Workplace in Northeast Ohio for 14 consecutive years. At Medical Mutual, we are committed to caring for our most valuable asset our dedicated employees. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group

Java/Architect/Spring

Genesis10

Charlotte, North Carolina, USA

Full-time

Genesis10 is currently seeking an Application Architect with our client in the financial industry located in Charlotte, NC and Plano, TX. This is a 12 + month contract position. Responsibilities: Perform current state data architecture and tooling assessment across all data domains supported by control functions Cross-domain reviews to identify synergies and opportunities to eliminate redundancy and duplication of data Establish capabilities framework for various data tools (metadata/lineage, da

Exchange Engineer (M365)

Apex Systems

Charlotte, North Carolina, USA

Full-time

Job#: 2029481 Job Description: Apex Systems is seeking an experienced Microsoft Exchange Engineer for one of our reputable financial service clients in Charlotte, NC. This position must sit in Charlotte, NC on a hybrid schedule. This is a full-time, direct hire position that requires candidates to be able to sit on the clients W2 without sponsorship. Pay Range: $100,000 - 110,000 plus potential bonus compensation structure Hybrid Schedule (3 days onsite/2 days remote) in Uptown Charlotte, NC

Functional Tester (Integrated Eligibility OR State project work experience)

Apexon

Remote

Full-time

Required Skills Test plan ,Test case Creation , Test Management tools JAMA, JIRA State project work experience or Integrated Eligibility Experience Preferred Skills Good Knowledge on State applications Responsibilities Writing Test Scenarios, Execution , Defect management and Retesting of defects. Handling Execution for Production defects.

Lead Messaging & Collaboration Engineer

Vanguard

Charlotte, North Carolina, USA

Full-time

Vanguard is a technology-driven company that provides high-quality service to our millions of global investors. We need our crew and contractors to communicate and collaborate effectively to meet this standard. This role requires your skills in Microsoft's O365 platform to adapt to the needs of our dynamic digital workplace. As a Lead Messaging and Collaboration Engineer, you will provide strategic thinking and functional support to enhance capabilities in the areas of tenant management of O365

vROps/Turbonomics Infrastructure Specialist

Ventures Unlimited

Remote

Full-time

Job Title: vROps/Turbonomics Infrastructure Specialist Location: Louisville, KY or Remote Type: Full Time Position Job Description: Relevant Experience (in Yrs): 8+ years Strong experience in utilizing the Turbonomic platform for infrastructure monitoring and incident diagnosis.Proficiency in Application Support, with the ability to work on a 24/7 rotational basis.Solid troubleshooting skills to identify and resolve infrastructure-related issues promptly.Knowledge of proactive maintenance pract

Application Support Citrix

Canyon Associates

Remote or Parsippany-Troy Hills, New Jersey, USA

Full-time

Provides primary technical ownership of the firm's software applicationsUnderstand concepts of layered infrastructure security (firewalls, DMZ, IDS, virus protection, network segmentation & authentication, monitoring, logging, alerts)Ability to build and deploy Citrix VDI, XenApp disksPerform Citrix XenApp administration such as server generation, application install/testing, applications reporting, determining application assignment, or similarAssist with administration of Microsoft Teams, OneL

DevOps/Escalation Engineer

Aptly Technology

Remote

Contract

Overview Interested in being on the cutting edge of Cloud Services? Then come join Aptly as an Embedded Escalation Engineer () working with Machine Learning and related technologies. Key Responsibilities: As an Embedded Escalation Engineer (), You will have the following key responsibilities: Lead engineering investigations to bring quicker issue resolution to support incidents impacting our customers and improve customer experience.Build solutions, help create tools, help automate issue detecti

Remote-Technical Support Analyst

Apex Systems

Remote or Franklin, Wisconsin, USA

Full-time

Job#: 2029904 Job Description: Our great client has an immediate opening for a remote IT Help Desk Support Analyst. If you are interested, please apply with resume to JOB DESCRIPTION IMPORTANT TO KNOW: This posting is open to local and remote candidates. Local candidates will report onsite to our Franklin campus.Interviews for this position will be held remotely utilizing Zoom.Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and E

Research Intern (Remote)

Beacon Systems, Inc

Remote

Contract

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Research Intern Location: Re

IT Desktop Engineer EPM (Ivanti) - 100% Remote

Florida Cancer Specialists & Research Institute

Remote

Full-time

This is a 100% remote position. RESPONSIBILITIESThe IT Desktop Engineer role is to provide a single point of contact for FCS endpoint management. This includes endpoint image management, hardware quality assurance, and managing the endpoint management system. This role will work directly with the Service Desk Supervisor to come up with endpoint standardization for hardware, software, and management tools for Service Delivery team. Must be able to work with multiple teams and business units si

Fixed Income Front Office ETrading Engineer

Wells Fargo

Charlotte, North Carolina, USA

Full-time

About this role: Wells Fargo is seeking A highly skilled Lead Specialty Software Engineer specializing in Electronic Trading to join our dynamic team. As a Lead Specialty Software Engineer, you will be responsible for designing, developing, and maintaining electronic trading systems, ensuring high performance, reliability, and scalability. You will work closely with cross-functional teams including Product owners, traders, quants, and developers to ensure the reliability, scalability, and effic